Forward Deployed Engineer — Salesforce

SuccessMetrics Corp; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SuccessMetrics is reshaping how enterprise software services are delivered using AI-driven engineering and small, capable teams. You will work directly with customers to design and deploy Salesforce-based solutions, leveraging AI and automation to accelerate delivery and ensure successful production handover.

The role emphasizes ownership, architecture reviews, and strong collaboration with CIOs and engineers.

Qualifications

• Delivered real Salesforce implementations end-to-end and ready to own major workstreams and customer relationships.
• Proficient in data modeling, security and sharing, flows, and integrations.
• Experience with AI-assisted requirements, design, testing, and automation.
• Able to lead discovery, explain architecture to executives, and manage security reviews.

Responsibilities

• Turn ambiguous inputs (RFPs, discovery notes, spreadsheets) into working Salesforce solutions.
• Design standard-platform-first solutions, using custom code only where it adds value.
• Configure and build with Flow, Apex, LWC, Experience Cloud, APIs, integrations, and data migration tools.
• Use AI throughout delivery for requirements, design, coding, testing, documentation, troubleshooting, and automation.
• Identify constraints, dependencies, and risks before they become problems.
• Present designs to CIOs, architects, security teams, procurement, and engineers.
• Ensure customers can operate and extend what is delivered.
• Turn lessons into reusable accelerators and tooling for delivery improvements.

Skills

Salesforce Engineering

AI-Native Engineering

Data & Integration

Customer Leadership

Tools

Flow

Apex

LWC

Experience Cloud

APIs

Job description

SuccessMetrics is reshaping how enterprise software services are delivered. We use an AI-engineered delivery approach to accelerate requirements, solution design, development, testing, documentation, and deployment—allowing small, highly capable teams to deliver outcomes that traditionally require much larger teams and longer timelines.

This is not a ticket-queue role. You will work directly with customers, understand the business problem, design the solution, use AI and automation aggressively, build where necessary, and take responsibility for getting the solution into production. You own the outcome.

What You'll Own

• Turn ambiguous inputs—RFPs, discovery notes, spreadsheets, legacy systems, and undocumented processes—into working Salesforce solutions.
• Design standard-platform-first solutions, using custom code only where it creates meaningful value.
• Configure and build with Flow, Apex, LWC, Experience Cloud, APIs, integrations, and data migration tools.
• Use AI throughout delivery for requirements, design, coding, testing, documentation, troubleshooting, and automation.
• Identify technical constraints, dependencies, and stakeholder risks before they become project problems.
• Present and defend designs with CIOs, architects, security teams, procurement, and engineers.
• Leave customers able to confidently operate and extend what we deliver.
• Turn lessons from each engagement into reusable accelerators, tooling, and improvements to our delivery model.

What We're Looking For

• Salesforce Engineering. Strong hands-on knowledge of data modeling, security and sharing, Flow, Apex, LWC, Experience Cloud, APIs, integrations, data migration, and deployment.
• AI-Native Engineering. Proficiency with agentic coding, prompt/context engineering, AI-assisted requirements and design, automated testing, and building your own automations. If you do the same manual task twice, your instinct should be to automate it.
• Data & Integration. SQL, REST/SOAP APIs, ETL, authentication patterns, event-driven architectures, migration strategy, reconciliation, and production troubleshooting.
• Customer Leadership. Able to lead discovery, explain architecture to executives, work through security reviews, debug with engineers, challenge requirements constructively, and communicate status and risk proactively.

Experience

• Mid-Level (typically 5–8 years): Delivered real Salesforce implementations end-to-end and ready to own major workstreams and customer relationships.
• Senior / Lead (typically 10–15 years): Able to own technical direction, make architecture decisions, mentor engineers, and become the technical leader the customer trusts.
• Years are guidelines—capability, judgment, and demonstrated ownership matter more than tenure.

Especially Valuable

• Public Sector Solutions; Licensing, Permitting & Inspections; Service Cloud; Experience Cloud; OmniStudio; Field Service; or Agentforce.
• Enterprise integrations and complex data migrations.
• Consulting, forward-deployed engineering, or other customer-facing delivery experience.
• Reusable internal tooling, accelerators, frameworks, or open-source contributions.

How We Work

We believe the next generation of consulting teams will look different: smaller teams, stronger engineers, AI-native delivery, more automation, faster feedback, and clearer ownership. You'll have significant autonomy, direct customer exposure, and the opportunity to influence not only what we deliver, but how SuccessMetrics delivers in the future.

Logistics & How to Apply

• Location: Remote within the United States.
• Employment: Full-time.
• Travel: Approximately 20–30% during active engagements, primarily around discovery, workshops, and go-live.
• Compensation: Market-competitive base salary based on level, experience, and geography, plus a comprehensive benefits package.

About SuccessMetrics

SuccessMetrics is a Salesforce consulting and technology company focused on delivering complex enterprise solutions with small, highly capable teams and AI-enabled engineering.

SuccessMetrics is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need an accommodation during the interview process, please let us know.