Forward Deployed Engineer (FDE)

Tandem Inc.; New York (NY); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Unlimited PTO

$0 cost medical

401k matching

Lunch and dinner in office

Gym membership stipend

Mentorship pairing with a Revin advisor/investor

Job summary

Tandem Inc. is seeking a Forward Deployed Engineer to join our Pathfinder Team. This role involves significant customer interaction to deploy AI systems that drive revenue outcomes. Candidates should have a background in engineering with expertise in Python and SQL, alongside experience within high-velocity startups.

This full-time, on-site position in New York offers a competitive salary ranging from $120,000–$200,000 with benefits including unlimited PTO and 401k matching. The ideal candidate is a customer-obsessed go-getter who thrives in fast-paced environments.

Qualifications

• 2+ years of experience shipping products at a startup or high-velocity company.
• Customer-obsessed, wanting to be in the field.
• Continuous learner comfortable operating in ambiguity.

Responsibilities

• Spend two weeks per month onsite with customers applying AI.
• Own customer interactions and ensure customer delight.
• Partner with customers to design and deliver solutions.

Skills

Fluent in Python

Fluent in SQL

Experience with REST APIs

TypeScript, React, Node.js knowledge

Experience with LLM frameworks like LangChain

Education

Top-tier education in a rigorous environment

Tools

Postman for testing APIs

Job description

Forward Deployed Engineer (FDE)

Location: New York City
Compensation: $120,000–$200,000
Employment: Full-time, On-site
Department: Engineering

About Revin

At Revin, our mission is to bring superintelligence to the built world. Millions of operators across Home Services, Construction, and Remodeling have been overlooked by the last wave of technology. We believe AI is the most transformational platform change in history, but the hard work lies in thoughtful, context-aware applications of this technology to the real world.

Revin provides operators with an end-to-end system of intelligence to automate and scale revenue. Our modular suite of products includes Scheduling, Appointment Management, Membership Management, Inside Sales, Revenue Capture, Marketing, and Funnel Optimization.

Today, over $2.3B in revenue runs on Revin, making us the number one AI partner for enterprise operators. Our customers include Sears Home Services ($800M), Astara Capital ($700M), Del Air ($150M), Long Home Remodeling ($150M), ImproveIt Remodeling ($100M), Sage Home ($80M), and more. We have raised $10M from top investors including Stellation Capital, 1Sharpe, Gokul Rajaram, Russ Heddleston, Michael Werner, Tandem, Max Branzburg, and Marc Bhargava.

About the Role

The Pathfinder Team is our elite group of field-deployed engineers. Each team member has previous founding experience, with fanatical customer obsession and a proven track record of operating and winning in uncharted territory.

You will be embedded with operators running $100M+ businesses to understand their workflows and deploy Revin AI systems that unlock revenue-critical outcomes. You will prototype quickly, integrate deeply, and ship solutions that directly shape the future of our platform. This is a field role. You will be onsite, on calls, in Slack threads, and working hand-in-hand with customers to turn messy real-world processes into scalable AI-powered systems.

What You Will Do

• Spend upwards of two weeks per month onsite with customers across North America, applying AI to real-world businesses
• Own customer interactions, collaborating closely with customer executives and Revin’s GTM team to ensure customer delight and grow enterprise deals
• Partner with our largest customers to design and deliver end-to-end solutions that embed Revin AI agents into core systems such as Salesforce, ServiceTitan, i360, and LeadPerfection
• Deliver complex Revin deployments and activations in production, quarterbacking technical delivery from scoping and onboarding to stable usage and expansion
• Work with Revin’s product and engineering teams to translate field insights into platform improvements, new products, and scalable internal tools
• Communicate directly with the founding team, contributing to Revin’s roadmap

Who You Are

• An engineer with 2+ years of experience shipping products at a startup or high-velocity company
• Someone with top-tier education in a highly selective and academically rigorous environment and/or experience at top-performing SaaS or AI companies. Advanced degrees are a plus
• A customer-obsessed go-getter who wants to be in the field, getting as close to the product as possible
• An ambitious builder who wants to build a generational product
• A continuous learner comfortable operating in ambiguity. You ship, learn, adapt, and are constantly looking for new information
• Fluent in Python and SQL, comfortable working with REST APIs, and able to move up the stack when needed (TypeScript, React, Node.js)
• Comfortable testing and debugging APIs with tools like Postman, and able to trace issues by digging into logs
• Bonus if you have built with LLM frameworks like LangChain

Don’t Work Here If

• You wait for instructions instead of taking initiative
• You want a safe, predictable 9-5. Expect 50+ hour work weeks. We are looking for fanatics who do not turn off. We are constantly chasing excellence, if that is not your goal, please do not apply
• You are not excited about being the first team to apply AI into the built world. There will be no playbook; if you want a well-trodden path, this is not the role for you

Compensation and Benefits

• Base salary: $120,000–$200,000
• Equity: Meaningful equity package
• Full-time, on-site role in New York
• Significant upside through early ownership and career growth

Benefits

• Unlimited PTO
• $0 cost medical
• 401k matching
• Lunch and dinner in office
• Gym membership stipend
• Clear Travel Pass
• Tech equipment
• Mentorship pairing with a Revin advisor/investor to help you grow
• Relocation assistance