Forward Deployed Engineer, AI Transformation - Senior Vice President

Citi; New York (NY); Hybrid; USD 141,000 - 212,000; Full time

Job summary

Citi is seeking a Forward Deployed Engineer, AI Transformation, in Tampa, FL, to lead AI-driven reimagination of core business processes. You will prototype AI-powered solutions, bridge business needs and technical teams, and advocate for scalable AI capabilities across Citi.

With 3–5+ years in software/data/ML roles, you will navigate NLP, LLMs and AI agents, define KPIs, and train users to adopt new AI-driven workflows in a hybrid environment.

Qualifications

• 3-5+ years of hands-on technical experience in software engineering, data science or ML engineering.
• Deep, hands-on experience with LLMs and AI agents, NLP and data modeling.
• Ability to translate business challenges into technical requirements and solutions.
• Excellent communication to explain complex concepts to non-technical audiences.
• Proactive and analytical problem-solver delivering innovative AI solutions.

Responsibilities

• Collaborate with stakeholders to analyze processes and identify AI opportunities.
• Design and prototype AI-powered solutions, POCs and MVPs as appropriate.
• Bridge gaps between business users and engineering teams to ensure fit-for-purpose solutions.
• Stay current with AI tools, techniques and best practices in ML and NLP.
• Define KPIs to measure ROI and impact of AI initiatives.
• Create documentation and provide training to ensure adoption.

Skills

Software engineering

Data science

Machine learning

LLMs & AI agents

NLP

Data modeling

Business acumen

Communication

Problem solving

Client-facing

Cloud platforms

AWS

GCP

Azure

Data engineering

Domain knowledge – payments/finance

Education

Bachelor’s degree

Tools

AWS

GCP

Azure

SageMaker

Vertex AI

Azure ML

Job description

Forward Deployed Engineer, AI Transformation - Senior Vice President

Job Req Id:

26985076

Location(s):

Tampa, Florida, United States

Job Type:

Hybrid

Posted:

Aug. 06, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are seeking a highly motivated and innovative Forward Deployed Engineer to join our dynamic team. In this pivotal role, you will be at the forefront of our AI transformation journey, partnering directly with business process owners and technology leaders to fundamentally reimagine and re-engineer core business processes. You will help define principled approaches to agentic solution design and create reference solutions that leverage the power of Artificial Intelligence to set new standards for efficiency and innovation.

The ideal candidate is a creative problem-solver with a unique blend of technical expertise, business acumen, and a passion for AI. You will act as the crucial bridge between business needs and technical solutions, identifying opportunities for AI-driven automation and bringing those concepts to life. A key part of your role will be to drive the adoption of these reference solutions within various business contexts and to apprentice future experts, ensuring the onward sustainability and scalability of our AI capabilities. You will achieve this by leveraging the full breadth and depth of Citi AI capabilities, including our growing set of AI agents.

Key Responsibilities

• Collaborate & Analyze: Work closely with business stakeholders to conduct in-depth analyses of existing business processes, workflows, and pain points. Identify and prioritize opportunities where AI can deliver maximum impact.

• Solution Design & Prototyping: Design and rapidly prototype innovative AI-powered solutions. This includes developing proof-of-concepts (POCs) and where appropriate, minimum viable products (MVPs) to demonstrate feasibility and value.

• Bridge Communication Gaps: Serve as a key technical translator and liaison between non-technical business users and core engineering teams, ensuring requirements are clearly understood and solutions are fit-for-purpose.

• Stay Current: Maintain a deep understanding of the rapidly evolving AI landscape, including new tools, techniques, and best practices in machine learning, natural language processing, and generative AI.

• Measure & Optimize: Define key performance indicators (KPIs) to measure the effectiveness and ROI of AI initiatives.

• Documentation & Training: Participate in the creation of comprehensive documentation for new AI-driven processes and provide training and support to business users to ensure successful adoption.

Qualifications & Required Skills

• Professional Experience: 3-5+ years of experience in a hands‑on technical role such as software engineering, data science, or machine learning engineering.

• AI/ML Knowledge: Deep, hands‑on experience with LLMs and AI agents as well as core machine learning concepts (both supervised and unsupervised), natural language processing (NLP), and data modeling.

• Business Acumen: Demonstrated ability to understand business challenges and translate them into technical requirements and solutions.

• Communication Skills: Exceptional interpersonal and communication skills, with the ability to articulate complex technical concepts to a non-technical audience.

• Problem-Solving: A proactive and analytical approach to problem-solving, with a track record of delivering innovative solutions.

Preferred Skills & Nice-to-Haves

• Client-Facing Experience: Prior experience in a "forward deployed," consulting, or client-facing technical role is highly desirable.

• Cloud Platforms: Hands‑on experience with major cloud platforms (AWS, Google Cloud, Azure) and their associated AI/ML services (e.g., SageMaker, Vertex AI, Azure ML).

• Data Engineering: Familiarity with data engineering principles, including ETL/ELT processes, data warehousing, and working with large datasets.

• Domain Expertise: Knowledge of a specific business domain such as payments, finance and operations in financial services firms.

Education:

• Bachelor’s degree/University degree or equivalent experience

What We Offer

At Citi's Tampa campus, you’ll join a high-performing team working at the leading edge of AI transformation in financial services with access to a collaborative, performance-driven environment and a benefits package designed to support your professional growth and personal wellbeing.

• Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team.

• A high-visibility role at the center of Citi's AI strategy, where your work directly shapes the future of how the organization operates.

• Access to Citi's full suite of AI capabilities and a growing ecosystem of AI agents, giving you cutting-edge tools to solve complex, real-world problems.

• Structured learning and development opportunities to deepen your technical expertise and grow your career within one of the world's leading financial institutions.

• Wellbeing and financial support programs designed to help you thrive professionally and personally.

• The opportunity to mentor and develop the next generation of AI practitioners within Citi, building lasting impact beyond your immediate team.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$141,440.00 - $212,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Anticipated Posting Close Date:

Aug 12, 2026