Forward Deployed Engineer

FieldAI; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel to sites

On-site customer work

Field robotics exposure

Cross-functional collaboration

Job summary

FieldAI seeks a hands-on Field Robotics Engineer to lead field deployments of autonomous systems at customer sites. You will ensure systems are configured, tested, and running in real-world conditions, promptly addressing issues to maintain uptime and mission success.

You will collaborate with product and engineering teams to translate field feedback into core system improvements, enabling scalable deployments and rapid adoption across customers.

Qualifications

• Master's degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or related technical field (or equivalent practical experience).
• 2-3 years of experience in software engineering, systems integration in Field Robotics industry.
• Experience in field deployment of complex technical systems.
• Proficiency in Python, C++, Git, ROS.

Responsibilities

• Lead the end-to-end deployment of autonomous systems in customer environments.
• Make systems configured, tested, and operational under real-world conditions.
• Troubleshoot and resolve technical issues quickly to maintain uptime and mission success.
• Gather and analyze field feedback to identify areas for improvement.
• Work closely with product and engineering teams to drive enhancements into the core system.

Skills

Python

C++

Git

ROS

Linux

Containerization

Cloud Infrastructure

Troubleshooting

Self-starter

Education

Master's degree or higher in Robotics, CS, Electrical/Mechanical Engineering, or related field

Tools

Jira

Wrike

Confluence

Job description

What You'll Get To Do

• 1. Field Deployment & Operations
• Lead the end-to-end deployment of autonomous systems in customer environments.
• Ensure systems are configured, tested, and operational under real-world conditions.
• Troubleshoot and resolve technical issues quickly to maintain uptime and mission success.
• 2. System Reliability & Performance
• Gather and analyze field feedback to identify areas for improvement.
• Work closely with product and engineering teams to drive enhancements into the core system.
• Implement monitoring and diagnostic tools to ensure sustained reliability.
• 3. Customer Enablement & Adoption
• Partner with customer teams to train and support operators in achieving operational readiness.
• Translate complex technical concepts into clear, actionable workflows.
• Act as a trusted advisor to accelerate adoption and long-term value realization.
• 4. Cross-Functional Collaboration
• Serve as the voice of the customer, bringing field insights back to engineering and product teams.
• Collaborate across software, hardware, and AI research groups to deliver integrated solutions.
• Contribute to building scalable deployment practices and playbooks for future rollouts.

What You Have

• Master's degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related technical field (or equivalent practical experience).
• 2-3 years of experience in software engineering, systems integration in Field Robotics industry.
• Experience in field deployment of complex technical systems.
• Proficiency in Python, C++, Git, ROS.
• Familiarity with Linux-based systems, containerization, and cloud infrastructure.
• Strong troubleshooting and debugging skills across software, hardware, and networking layers.
• Self-starter mindset with the ability to thrive in ambiguous and rapidly changing environments.

Extras That Set You Apart

• Experience deploying, operating, or maintaining mission-critical systems in real-world environments.
• Experience using Jira or Wrike or Confluence or other program management software tools
• Ability to work directly with customers in high-stakes, fast-paced settings, translating needs into technical solutions.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Willingness to travel and work on-site with customers as needed.