Forward Deployed Engineer

Appen 2; United States; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan options

Job summary

Appen Forward Deployed Engineer collaborates with enterprise clients to design, deploy, and optimise GenAI data solutions, owning the end-to-end quality of delivered data. You will embed across engineering, data operations and client delivery to ensure datasets, pipelines, and automations meet accuracy and performance criteria for model development.

You will act as a consultative partner—defining requirements, shaping workflows, and delivering scalable, observable validation and automation that

Qualifications

• Experience with GenAI, ML, or model evaluation data.
• Consultative problem-solving in client discussions to guide decisions.
• Hands-on design of data pipelines, validation logic, or automation workflows.
• Experience owning final data quality and readiness for delivery.
• Ability to translate business needs into technical workflows and validators.

Responsibilities

• Act as a trusted partner to clients by defining requirements and success criteria.
• Shape scalable, high-quality annotation guidelines and insights to improve outcomes.
• Deliver zero-defect GenAI datasets meeting defined criteria.
• Build scalable validation and automation pipelines to reduce manual effort and rework.
• Contribute reusable quality frameworks adopted across projects.

Skills

GenAI data design

Client consulting

Data pipelines

Validation systems

Observability

Job description

Role Purpose

The Forward Deployed Engineer works directly with enterprise clients to design, deploy, and optimise GenAI data solutions, with full ownership of final delivered data quality. Embedded across engineering, data operations, and client delivery, this role ensures datasets, pipelines, workflows, and automations meet defined accuracy, reliability, and performance requirements for GenAI model development.

Your Impact

• Act as a trusted consultative partner to clients by defining requirements, clarifying success criteria, shaping high-quality annotation guidelines, and proactively providing insights and innovative solutions that strengthen trust and improve data quality, efficiency, and model outcomes.
• Influence the what and the why behind GenAI data solutions by translating ambiguous client needs into clear, scalable workflows.
• Deliver zero-defect GenAI datasets that meet all defined acceptance and quality criteria.
• Build scalable, reproducible, and observable validation and automation pipelines that reduce variance, manual review effort, rework, and time to validation.
• Contribute reusable quality frameworks and validators adopted across multiple projects.

• Experience working on GenAI, machine learning, or model evaluation data.
• A consultative problem-solving approach when leading client conversations, asking sharp questions, and guiding stakeholders toward better decisions.
• Hands-on experience designing and implementing data pipelines, validation systems, or workflow automation.
• Previous experience in owning final data quality and acting as the authority on delivery readiness.
• The ability to translate business or model development needs technical workflows and validation logic.
• Confidence in working directly with client engineering or machine learning teams.
• Strong documentation that prioritizes reproducibility, observability, and reliability.

Why You'll Love Working Here

At Appen, we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest-quality AI solutions for frontier models.

You'll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You'll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources and development opportunities to continue to build your capability over time.

About Appen

Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre-training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.

The total target compensation for this full-time role ranges from $150K-$200K USD annually, inclusive of base salary and performance-based incentive. Actual compensation is determined based on role, level, experience and technical expertise. Appen offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options and paid time off.