Forward Deployed Engineer

Articulate Inc.; United States; In loco; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

ZenHome is seeking a Forward Deployed Engineer to join our ops-centric engineering team in RI or MA. You’ll work beside operators who run projects and manage the systems for intake, estimates, scheduling, and follow-up.

Expect to diagnose problems, ship fixes within the week, and begin with a paid one-week trial. You’ll own end-to-end features across the stack, including web and mobile apps, agent tooling, databases, and integrations, while staying close to users and customers to ensure clear,

Competenze

• Three or more years shipping production software with ownership from schema to API to UI.
• Experience with an LLM SDK like Claude or OpenAI, building agents or function calling.
• Proficiency in TypeScript and React with solid SQL fundamentals.
• Strong written and verbal communication, working directly with operators and customers.
• Based in Rhode Island or Southeast Massachusetts, onsite role.

Mansioni

• Identify friction from initial contact to paid invoice and ship fixes within the week.
• Convert vague operations problems into measurable, buildable tasks.
• Develop AI agents and automations end-to-end on our stack.
• Own features across web, mobile apps, agent tooling, and integrations.
• Engage with users of your builds, monitor performance, and iterate.

Conoscenze

Next.js 15

TypeScript

React

Tailwind CSS

shadcn/ui

Drizzle ORM

PlanetScale

Anthropic Claude

Stripe

Quo/OpenPhone

Twilio

Google Cloud Storage

Cloud Run

Vercel/GitHub Actions

Playwright

Strumenti

Claude (Agent SDK)

Descrizione del lavoro

As a forward deployed engineer, you'll sit with the operators who run projects and own the systems that control customer intake, estimates, scheduling, and follow-up.Where we hit snags, you build the fix and ship it that week, sometimes that day. Expect to spend as much time understanding the work as writing code. The role is full-time and starts with a paid one-week working trial.

Schedule

Full-time, on site with our operators in RI or MA two to three days a week. Starts with a paid one-week working trial.

What you'll do

• Find the friction in how a job moves from first call to paid invoice, and turn it into a fix you ship that week.
• Take a vague, half-defined operations problem and turn it into something you can build and measure.
• Build AI agents and automations end to end on our stack to take repetitive work off the operators.
• Own features across the whole stack: the web & mobile apps, agent tooling, database, and the integrations that connect them.
• Stay close to the people using what you build. Ship it, see how it runs, and fix what's off.
• Sweat the details where the work touches a customer. How a quote or a text reads matters as much as the logic behind it.

Requirements

• You like ambiguous problems and the people who have them. This is not a heads-down, ticket-taking job.
• Three or more years shipping production software, comfortable owning a feature from schema to API to UI.
• Production experience with an LLM SDK like Claude or OpenAI. You've built something with agents or function calling, not just typed into a chat box.
• Experience with TypeScript and React, with solid SQL fundamentals.
• Clear writing and clear talking. You'll work directly with operators and customers.
• Based in Rhode Island or Southeast Massachusetts.

Skills

• Next.js 15 (App Router), TypeScript, React
• Tailwind CSS, shadcn/ui
• Drizzle ORM on PlanetScale (MySQL/Vitess)
• Anthropic Claude (Agent SDK, supervisor tools)
• Stripe (invoicing, deposits, Connect)
• Quo (OpenPhone), Twilio
• Google Cloud Storage + Cloud Run (ffmpeg)
• Vercel, GitHub Actions, Vitest, Playwright
• Bonus: home services, field-ops, or marketplace experience

About ZenHome Improvements

Articulate Inc. is the company behind ZenLink, the operating system for home services, and ZenHome, the maintenance and improvement service hired by thousands of homeowners and landlords. We're a small team with a short path from idea to production. Your code and design changes go live in hours or days, not weeks.