Forward Deployed Engineer

Trase Systems, Inc.

Seattle, McLean (WA, VA)

Hybrid

USD 150,000 - 240,000

Full time

38 hours ago
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Benefits offered by this job

Health insurance
Maternity/Paternity leave
Unlimited PTO
401K and equity incentives
Mental health benefits

Job summary

Trase Systems, Inc. is seeking a Forward Deployed Engineer to design and deploy AI agents and applications for customers. You will work with Leagues and engineering teams to implement solutions on Trase OS, bridging product capabilities with real-world workflows.

The role involves owning customer success, translating requirements into technical plans, and delivering end-to-end deployments with a focus on security, governance, and data sovereignty.

Qualifications

  • Experience building production software with strong coding, testing, debugging, and API design fundamentals.
  • Proficiency in Python, Java or TypeScript; experience with databases, backend services, and external integrations.
  • Knowledge of cloud, containers, CI/CD, and monitoring; able to troubleshoot deployed apps.

Responsibilities

  • Work directly with customers to map workflows, identify AI applications, and agree on scope and acceptance criteria.
  • Build production‑quality agents, applications, APIs, and integrations using Trase OS and related components.
  • Integrate customer systems and identity providers; collaborate with infrastructure engineers to deploy environments.

Skills

Python
Java
TypeScript
APIs design
Cloud infrastructure

Tools

Databases
Containers
CI/CD
Monitoring

Job description

Seattle, WA (Preferred) or McLean, VA or Remote (USA)

About Us

Trase is the operating system for high-stakes environments, providing end-to-end solutions for deploying, managing, and optimizing AI within industries where security, governance, and data sovereignty are non-negotiable.
Our HIPAA- and SOC 2-compliant platform bridges the “last mile” of AI adoption, empowering sectors like healthcare and national security to run trustworthy, predictable AI agents across any model or environment—whether in the cloud, on-prem, or at the edge with unified policy enforcement, continuous monitoring, and fully immutable audit trails.
Trase’s suite of products includes Origin, its agentic operating system; Leagues, its marketplace for specialized, configurable, ready-to-deploy agents; and Arena, where developers build, evaluate, and package the agents that run on Origin. The company has repeatedly topped Hugging Face’s GAIA Leaderboard for Generalized AI Assistants, placing it firmly at the forefront of AI-agent innovation.

About the Role

As a Forward Deployed Engineer at Trase, you’ll build and deploy AI agents and applications that solve real customer problems using Trase OS. You’ll join Leagues , our industry verticals team, supporting customers in healthcare, state and local government and education (SLED), financial services, or retail. Your focus may be one or more of these verticals; experience in all four is not required.

This is a hands‑on software engineering role with direct customer ownership. You’ll work with users to understand their workflows, turn unclear requirements into technical plans, and take solutions from prototype through production. You’ll partner closely with Product, ML, and the Origin and Arena engineering teams to build on Trase OS and feed customer needs back into the platform.

We are hiring at Mid, Senior and Staff levels. Level will reflect your demonstrated engineering depth, independence, and scope of ownership.

Why This Role is Needed

Customer value depends on how well AI works within existing systems, data, and day‑to‑day operations. Leagues connects Trase OS to those environments and turns platform capabilities into solutions customers can use and trust.

This role exists to:

  • Deliver working solutions that improve customer workflows and produce measurable outcomes.
  • Bridge customer needs and platform engineering, identifying gaps early and shaping practical solutions.
  • Turn successful deployments into reusable integrations and patterns that help future customers launch faster.
What makes this role challenging
  • Customer environments vary in data quality, integration options, security requirements, and operational readiness.
  • AI behavior must be evaluated against real workflows, including failure cases, escalation paths, and human review.
  • You must balance delivery speed with reliability and maintainability, while deciding what belongs in a customer solution versus the shared platform.
Responsibilities
  • Work directly with customers to map workflows, identify useful AI applications, and agree on scope, success measures, and acceptance criteria.
  • Build production‑quality agents, applications, APIs, and integrations using Trase OS, including backend services and user interfaces as needed.
  • Integrate customer systems, data sources, and identity providers; work with infrastructure engineers to deploy in customer or Trase‑managed environments.
  • Own delivery through testing, deployment, customer validation, and operational handoff. Surface dependencies, risks, and scope changes early.
  • Build evaluations, automated tests, observability, and human review or escalation into agent workflows; validate quality, latency, cost, and reliability.
  • Apply appropriate access controls, data‑handling policies, and audit logging in partnership with Security and customer teams.
  • Debug production issues across application, data, integration, and infrastructure layers; document solutions and create practical runbooks.
  • Contribute reusable components and product feedback to Origin and Arena; collaborate on platform improvements rather than maintaining unnecessary custom implementations.
Requirements
  • Experience building and shipping production software, with strong coding, testing, debugging, and API design fundamentals.
  • Proficiency in a modern language such as Python, Java or TypeScript, and experience with databases, backend services, and external integrations.
  • Working knowledge of cloud infrastructure, containers, CI/CD, and monitoring; ability to troubleshoot deployed applications.
  • Ability to translate customer needs into implementable work and communicate clearly with technical and non‑technical stakeholders.
  • Practical understanding of LLM applications or AI agents, including their limitations, evaluation, and safe interaction with customer data and systems.
  • Ownership of delivery and quality, curiosity about customer operations, and comfort working through incomplete requirements.
Nice to Have
  • Experience as a forward deployed, product, full stack, or solutions engineer with substantial production coding responsibility.
  • Domain experience in healthcare, SLED, financial services, or retail; familiarity with sensitive data and regulated customer environments.
  • Experience with agent orchestration, retrieval, LLM evaluations, enterprise identity, or complex enterprise integrations.
Expectations by level:
  • Engineer II (L4): Deliver scoped features and integrations with guidance; contribute to customer discovery, testing, and production troubleshooting.
  • Senior Engineer (L5): Independently lead a customer workstream from discovery to production, make design decisions, and mentor engineers.
  • Staff Engineer (L6): Lead complex deployments and architecture across teams, resolve broader technical risks, and establish reusable patterns across Leagues.

Salary Range: $150,000-240,000. This represents the typical salary range for this position based on experience, skills, and other factors.

Some travel to customers may be required.

For full‑time roles only

  • Career track opportunity with potential for rapid advancement withstrong performanceas the firm grows
  • 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
  • Paid maternity and paternity for 14 weeks at employees' normal pay.
  • Unlimited PTO, with management approval.
  • Opportunities for professional development and continued learning.
  • Optional 401K, FSA, and equity incentives available.
  • Mental health benefits are available through Tara Mind .

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Trase Systems’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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