Forward Deployed Engineer

LE001 Automation Anywhere, Inc; San Jose (CA); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Flexible work schedule

Unlimited personal time off

12 holidays off per year

4 days volunteer time off per year

Paid family/parental leave

Job summary

Automation Anywhere, Inc in San Jose, CA, is seeking a Forward Deployed Engineer to deploy impactful AI agents. This hybrid role involves collaborating with customers and integrating solutions with external systems, contributing to our innovative automation platforms.

The ideal candidate possesses a degree in Computer Science or Engineering, with experience in AI/ML and strong skills in Python. Benefits include a salary range of $130,000–$150,000, flexible hours, and unlimited personal time off.

Qualifications

• 4+ years of experience in software development, AI/ML engineering, or system integration.
• Proficiency in Python, with ability to write clean, efficient code.
• Experience with integrating systems via APIs, webhooks, and data pipelines.

Responsibilities

• Develop, configure, and deploy AI agents using Automation Anywhere’s AI platform and tools.
• Integrate AI agents with external systems to ensure seamless workflow integration.
• Collaborate with customers and internal stakeholders to gather technical requirements.

Skills

Python

AI/ML engineering

System integration

Collaboration

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Tools

AWS

GCP

Azure

Job description

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Opportunity

As a Forward Deployed Engineer, you will be on the front lines of deploying high-impact AI agents, partnering closely with customers and collaborating with our software and machine learning teams to drive successful, real-world implementations. You’ll design and develop intelligent agents, integrate them seamlessly with external systems, and provide hands‑on technical guidance to ensure adoption and value realization, while also contributing to the continuous evolution of our core automation platform. This role is ideal for a self‑driven, adaptable engineer who thrives at the intersection of cutting‑edge AI, customer engagement, and practical problem solving.

Reporting & Location

Reports to: Manager, AI Services

Location: Hybrid role with regular onsite workdays in our San Jose, CA office — strongly preferred.

Responsibilities

• Develop, configure, and deploy AI agents using Automation Anywhere’s AI platform and tools.
• Integrate AI agents with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Optimize agent performance (fine‑tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Conduct interactive demos and present compelling proof‑of‑concepts to customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on‑time delivery.
• Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 4+ years of experience in software development, AI/ML engineering, or system integration.
• Proficiency in Python, with the ability to write clean, efficient code.
• Familiarity with AI/ML concepts; hands‑on experience with large language models (LLMs) and prompt engineering techniques strongly preferred.
• Strong understanding of general AI agent frameworks, function calling, and retrieval‑augmented generation (RAG). Hands‑on experience of building such a system strongly preferred.
• Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Hands‑on experience with integrating systems via APIs, webhooks, and data pipelines.
• Ability to use data‑driven decision‑making, including A/B testing and performance monitoring, to refine solutions.

Key Competencies

• Customer Partnership & Executive Presence – Ability to build trusted advisor relationships with customers, confidently lead technical discussions, deliver compelling demos, and translate complex AI concepts into clear, business‑relevant outcomes.
• Cross‑Functional Collaboration – Proven ability to work effectively across software engineering, machine learning, product, and services teams to align on requirements, drive execution, and deliver high‑impact AI agent solutions.
• Adaptability & Learning Agility – Thrives in fast‑moving, evolving AI environments; quickly absorbs new technologies, adjusts to changing customer needs, and iterates solutions based on feedback and real‑world constraints.
• Problem Solving & Systems Thinking – Strong analytical mindset with the ability to diagnose complex technical and business challenges, identify root causes, and design scalable, pragmatic solutions in enterprise environments.
• Ownership, Accountability & Execution Focus – Demonstrates a high degree of ownership from concept through deployment, proactively manages milestones and risks, and consistently delivers results with a bias toward action and outcomes.

Salary & Benefits

Salary range: $130,000–$150,000 a year. The salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, and abilities of the applicant in alignment with market data and other factors. This position is also eligible for equity and a full range of medical and other benefits.

Benefits and perks:

• Flexible work schedule / remote roles
• Unlimited personal time off
• 12 holidays off per year
• 4 days volunteer time off per year
• Eligible for 4 company achievement days off per year
• Variety of health care and well‑being benefits
• Paid family/parental leave

EEO Statement

Automation Anywhere is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For disabilities or special needs requiring accommodation to navigate our website or complete the application process, please email [e-mail].