Forward Deployed Engineer

Client Growth Resources, Inc; San Francisco (CA); On-site; USD 170,000 - 250,000; Full time

Job summary

Client Growth Resources, Inc. is seeking a Forward Deployed Engineer in San Francisco, onsite, with 2–5 years of cybersecurity experience. The role focuses on owning the full cycle from triaging bugs and shipping fixes to building strong technical rapport with high-value customers.

You will collaborate with engineering to understand detection and product backend, while leading initial product discovery for new features based on real customer pain points.

Qualifications

• 2–5 years of experience in cybersecurity or related engineering.
• Experience shipping bug fixes based on customer feedback.
• Customer-facing technical work with direct customer engagement.

Responsibilities

• Be the primary point of contact for our largest accounts — absorbing every inbound question, bug report, and feature request
• Turn around bug fixes and incremental product improvements quickly while embedded with high-value customers
• Sit with the engineering team to deeply understand detection, the product backend, and hard vs. soft constraints so you can interface credibly with customers
• Lead initial product discovery for new features based on real customer pain points, then roll improvements back into the codebase
• Represent our technical capabilities externally — including trade shows and technical demos — in collaboration with the go-to-market team

Skills

Customer-facing

Bug fixes

Education

Bachelor's Degree – CS or Technical related degree

Tools

Node.js

TypeScript

React

Python

Job description

Title

Forward Deployed Engineer

Environment

Cybersecurity

Location

San Francisco, CA Onsite

Compensation

RANGE:$170,000.00 - $250,000.00 DOQ

Degree

REQUIREMENTS:Bachelors Degree – CS or Technical related degree

Citizenship

: Must be a U.S. Citizen or Green Card Holder and able to work for any U.S. Employer

Experience

LEVEL:2 – 5 years

Position Summary

We are an AI-powered cybersecurity platform that protects SMBs from account takeovers, specifically targeting Microsoft 365 environments. Business Email Compromise (BEC) attacks have exploded, rising 141% year-over-year, and have become the #1 way businesses lose money to cyberattacks. We detect more attacks and respond faster than any competitor on the market while triggering fewer false positives.

We are looking for a Forward Deployed Engineer with 2–5 years of experience to serve as the first line of defense for our highest-value customers — owning the full cycle from triaging bugs and shipping fixes to building technical rapport and championing the customer experience. You'll join a small, high-caliber team at a cybersecurity startup that's scaling fast and needs talented, customer-facing engineers to maintain a premium product experience as the business grows.

What will you be doing?

• Be the primary point of contact for our largest accounts — absorbing every inbound question, bug report, and feature request
• Turn around bug fixes and incremental product improvements quickly while embedded with high-value customers
• Sit with the engineering team to deeply understand detection, the product backend, and hard vs. soft constraints so you can interface credibly with customers
• Lead initial product discovery for new features based on real customer pain points, then roll improvements back into the codebase
• Represent our technical capabilities externally — including trade shows and technical demos — in collaboration with the go-to-market team

Work experience:

Experience shipping bug fixes and iterative improvements from customer feedback

Customer-facing technical work — has directly engaged with customers to discover pain points and build solutions (not just support/config work)

Tech stack

Node.js, TypeScript, React, Python