Forward Deployed Engineer
Speakeasy
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Benefits offered by this job
Job summary
Qualifications
- Enthusiastic about working on technical challenges for developer-focused products.
- Comfortable working in a fast-paced and ambiguous environment.
- Able to explain complex technical concepts clearly.
Responsibilities
- Address technical challenges for API infrastructure.
- Improve customer experience and identify issues proactively.
- Work with various languages and frameworks.
Skills
Job description
At Speakeasy we're building the next generation of API infrastructure. We aim to give all of our customers a Stripe-like developer experience through best-in-class developer surfaces. Great developer experience drives API adoption, reduces the burden on support and engineering, and paves the way for emergent use cases.
We write code that writes code. Our tools are generally Golang and Typescript. We use LLMs where possible to supercharge our product experience.
The code that we generate ends up as GitHub Open Source Repositories for SDKs of our customer's APIs, Terraform Providers, and other developer surfaces. We build virality through stamping these repositories that we produce with "Powered By Speakeasy". We call these Managed SDKs.
We have a web interface (React, Typescript, Golang) to help configure everything.
Our customers love us and promote us online.
This is an opportunity with a massive TAM.
We have high revenue per customer, very significant virality, and natural means for product distribution.
We build cool stuff that is super useful for our customers.
We power the first experience an end user has when interacting with an API.
We're a tight-knit group of 30 who care deeply about developer experience and driving value for our customers.
We're looking for polyglots, who can understand and support customers in whatever language and technology they use to build and integrate API products â the more languages, the better.
Our engineering team is founded on the principle of context over control. We ship code quickly and continuously to production, and trust each other to exercise autonomy to evolve our product and processes to everâbigger match our company goals.
We believe that inâperson collaboration is strategically important for a company at our stage, while also recognising that amazing team members can be found anywhere. To balance the two, there are no constraints on employee location, but we do meet up and spend a week together roughly every quarter.
We're backed by topâtier VCs and a bench of angel investors who occupy leadership positions at key software engineering firms. We're based in San Francisco and London, and are looking to hire remoteâfirst in the US or UK with a preference for PST and GMT time zones.
We trust individuals to make decisions, own the outcomes, and gather data from others where appropriate.
We prioritise and execute. We don't overâanalyse, and are comfortable moving ahead despite ambiguity.
We are ambitious in our goals, but honest about our progress. We don't shy away from asking questions or pushing back when something doesn't make sense.
We make decisions by focussing relentlessly on customer value â and accept if this means changing our individual ideas. Customer success is team success.
Enthusiastic about working on technical challenges for developerâfocused products and not hesitant to dive into the rabbit hole and become operational with a new piece of tech.
Comfortable working in a fastâpaced and ambiguous environment â aka the shifting sands of startup land.
You love answering questions, triaging issues, shipping hotfixes, and proactively identifying ways to improve the customer experience.
Enjoy understanding technical domains deeply and are willing to really get into the weeds.
A high sense of technical ownership and a desire to delight the customer.
You can explain complex technical concepts clearly in a Slack message, a doc, or a customer call.
You're comfortable contextâswitching between multiple customers and priorities throughout the day without losing momentum.
You don't see support and engineering as separate jobs â helping a customer and writing great code are the same thing to you.
Have experience working on internal platform engineering teams, developer tools, developer productivity, or infrastructure products at scale.
Have experience reproducing and debugging issues across different environments, languages, and frameworks you may not use day to day.
Are a generalist and polyglot engineer with an ability to pick up new frameworks quickly and a willingness to work across the stack from backend to frontend.
Have a track record of navigating unfamiliar codebases quickly â jumping into a customer's repo and figuring out what's going on doesn't faze you.
Have experience working directly with external customers in a technical capacity â not just building behind the scenes.
Bonus: Experience with code generation, transpilation, synthesis, or building/extending core web frameworks like Axios, tRPC, Mux, etc.
Bonus: Expertise with OpenAPI, codemods, linters, building SDKs, or other tooling for REST APIs.
Bonus: Expertise using LLMs for code generation or code completion.
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