Forward Deployed Engineer

Spring Fertility; San Francisco (CA); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

BetterHelp therapy sessions

401(k) with company match

Fertility and parental leave benefits

Career development opportunities

Employer-paid life and disability 보험

Job summary

Spring Fertility is seeking a Forward Deployed Engineer to bridge technology and business in a hybrid, full-time role. You will work with clinical, laboratory, patient experience, finance, HR, and operations to identify friction, rapidly develop solutions, and deploy technology that measurably improves outcomes in clinics and corporate operations.

The role emphasizes hands-on product development, rapid prototyping, and scalable integrations across enterprise systems, AI-enabled workflows, and

Qualifications

• Bachelor's degree in computer science, engineering, information systems, or equivalent practical experience.
• 5+ years of experience in software engineering, solutions engineering, implementation consulting, product engineering, technical operations, or a related role.
• Experience building and consuming APIs and integrating SaaS or enterprise systems.
• Demonstrated ability to deliver business-facing technical solutions from discovery through adoption.
• Ability to work effectively with executives, clinicians, operational leaders, and front-line users.
• Exceptional problem-solving, written communication, and stakeholder-management skills.
• Strong ownership mentality, sound judgment, and bias toward execution.

Responsibilities

• Partner with clinical and operational teams to understand pain points and opportunities.
• Embed within business functions to identify inefficiencies and opportunities for automation.
• Translate operational challenges into secure, scalable technical solutions.
• Lead initiatives from discovery and prototyping through implementation, adoption, and measurement.
• Design and develop applications, automations, and workflows that improve employee productivity and patient experience.
• Connect data across operational, financial, clinical, laboratory, and patient-facing platforms.
• Build dashboards and reporting solutions for clinical, financial, and operational leaders.

Job description

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation.We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team?

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do.We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

The Forward Deployed Engineer will serve as the bridge between technology and the business. This highly cross-functional role combines software engineering, AI implementation, systems integration, product development, and operational problem solving. The engineer will work directly with clinical, laboratory, patient experience, finance, HR, operations, and executive stakeholders to identify friction, rapidly develop solutions, and deploy technology that creates measurable impact.

This is not a traditional engineering role. The ideal candidate enjoys sitting with users, understanding real workflows, building quickly, and seeing solutions drive better outcomes across clinics and corporate operations.

Key Responsibilities

Deploy Technology Where It Creates the Most Impact

• Partner directly with clinical and operational teams to understand pain points and opportunities.
• Embed within business functions to identify inefficiencies and opportunities for automation.
• Translate operational challenges into secure, scalable technical solutions.
• Lead initiatives from discovery and prototyping through implementation, adoption, and measurement.

Build Internal Products and Workflows

• Design and develop applications, automations, and workflows that improve employee productivity and patient experience.
• Build solutions using APIs, cloud platforms, low-code tools, and custom software.
• Connect data across operational, financial, clinical, laboratory, and patient-facing platforms.
• Rapidly prototype ideas and transition successful pilots into reliable production solutions.

Accelerate Responsible AI Adoption

• Identify practical uses of AI that reduce administrative burden and improve employee effectiveness.
• Build and deploy AI agents, copilots, intelligent workflows, and internal knowledge solutions.
• Develop retrieval-augmented generation solutions using appropriately governed internal information.
• Partner with privacy, security, legal, clinical, and operational stakeholders to deploy AI responsibly in healthcare workflows.
• Measure adoption, quality, business impact, and return on investment.

Integrate Critical Business Systems

• Design and implement integrations across fertility EMRs, clinical and laboratory systems, Microsoft 365 and Azure, Salesforce and patient engagement tools, HRIS and finance platforms, contact-center technologies (Salesforce AgentForce AI Voice), and other enterprise applications.
• Improve interoperability, data integrity, and workflow continuity while reducing duplicate entry and manual handoffs.
• Troubleshoot complex issues that span applications, vendors, data flows, and business processes.
• In partnership with the Analytics/Reporting team, build dashboards and reporting solutions for clinical, financial, and operational leaders.
• Partner with stakeholders to define useful metrics and performance indicators.
• Create reliable data pipelines that make information more accessible and actionable.
• Support data governance, security, stewardship, and documentation practices.

Operate as a Strategic Problem Solver

• Work with senior leaders on high-priority initiatives that span people, process, and technology.
• Move comfortably between strategy, stakeholder alignment, hands-on development, and implementation.
• Serve as a trusted technical advisor to both technical and non-technical partners.
• Identify high-value opportunities and take ownership from ambiguity to measurable results.

Education and Skills

Required

• Bachelor's degree in computer science, engineering, information systems, or equivalent practical experience.
• 5+ years of experience in software engineering, solutions engineering, implementation consulting, product engineering, technical operations, or a related role.
• Experience building and consuming APIs and integrating SaaS or enterprise systems.
• Demonstrated ability to deliver business-facing technical solutions from discovery through adoption.
• Ability to work effectively with executives, clinicians, operational leaders, and front-line users.
• Exceptional problem-solving, written communication, and stakeholder-management skills.
• Strong ownership mentality, sound judgment, and bias toward execution.

Preferred

• Experience in healthcare, digital health, fertility care, or another regulated environment.
• Experience with Microsoft Azure, Microsoft 365, Power Platform, Copilot Studio, MS Fabric, Salesforce or related technologies.
• Experience building AI-enabled products and workflows using large language models.
• Familiarity with healthcare interoperability standards such as FHIR and HL7.
• Experience with data engineering, analytics, business intelligence, and enterprise integrations.
• Experience in a startup, consulting, or high-growth multi-site healthcare environment.

Employment Type

This is a full-time (40 hours a week/8 hours per day) exempt hybrid position working from one of our regions

Compensation

The base salary range for this role is $150,000 - $180,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Investing in You Today and Tomorrow

Competitive medical, dental, and vision plans

Paid time off to recharge and enjoy personal time

Access to BetterHelp therapy sessions for mental and emotional wellness

Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

401(k) with up to a 4% company match

Comprehensive fertility and parental leave benefits

Career development opportunities in a fast-growing organization

Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

We are scientists. We are humanists. We are passionate about fertility.

Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.