Forward Deployed Engineer

Nue.io; Raleigh (NC); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive health insurance

Competitive compensation

Job summary

Nue.io is seeking a Senior Forward Deployed Engineer to work directly with customers in Raleigh, NC. This role requires technical expertise and a strong understanding of quote-to-cash processes. Responsibilities include designing custom solutions, partnering with clients, and delivering outcomes that impact customer success. Candidates should have 5-10+ years in a relevant technical role and the ability to bridge the gap between technical and business needs. Competitive benefits and a collaborative culture are offered.

Qualifications

• 5–10+ years of experience in a customer-facing technical role.
• Strong understanding of quote-to-cash processes.
• Proven ability to design and build solutions in ambiguous environments.

Responsibilities

• Partner directly with customers to understand their requirements.
• Design and build custom solutions on the Nue platform.
• Own the end-to-end delivery of customer solutions.

Skills

Technical consulting

Customer engagement

Problem-solving

Communication

Tools

APIs

Scripting

Data modeling

Job description

About The Role

We are looking for a senior, customer-facing Forward Deployed Engineer to work directly with customers on-site to design, build, and deploy solutions that power their end-to-end quote-to-cash workflows. This role sits at the intersection of product, engineering, and customer success, and is critical to ensuring our platform delivers real, measurable outcomes in complex, real-world environments.

Unlike traditional implementation roles, this position requires a high degree of ownership, technical depth, and business understanding. You will not only implement solutions, you will define them.

What You’ll Do

• Partner directly with customers (often on-site) to understand their business processes, pain points, and requirements across the quote-to-cash lifecycle
• Design and build custom solutions on top of the Nue platform to address complex, ambiguous use cases
• Own the end-to-end delivery of customer solutions (from discovery and design through deployment and iteration)
• Translate business requirements into technical implementations, including integrations, workflows, and automation
• Work closely with Product and Engineering to surface gaps, influence roadmap, and help shape the evolution of the platform
• Collaborate with Product Engineers to transition custom solutions into scalable, reusable product capabilities
• Act as a trusted technical advisor to customers, guiding best practices and ensuring long-term success

What You Bring

• 5–10+ years of experience in a technical, customer-facing role (e.g., solutions engineering, forward deployed engineering, technical consulting)
• Strong understanding of quote-to-cash processes (CPQ, billing, revenue, ERP/CRM integrations)
• Proven ability to design and build solutions in ambiguous environments with minimal structure
• Hands‑on technical experience (e.g., APIs, scripting, data modeling, integrations)
• Experience working directly with enterprise customers and senior stakeholders
• Ability and willingness to work on-site with customers as needed (with primary focus on San Francisco and New York)
• Strong communication skills with the ability to bridge technical and business audiences

Why this Role

• Not a traditional implementation role – you will define and solve problems that don’t yet have standard solutions
• High ownership – you are responsible for the customer outcome, not just delivery tasks
• Deep product influence – your work directly informs what gets built into the core platform
• On the ground with customers – you will be embedded in real customer environments, solving real problems

What We Offer

• Competitive compensation and benefits that reward your talent and impact.
• Comprehensive health, vision, dental, and life insurance
• A front‑row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting‑edge challenges shaping the future of SaaS, finance, and payments.
• The opportunity to build truly groundbreaking products – your work won’t just support the business; it will influence how companies around the world monetize and grow.
• A high‑energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
• Room to grow, lead, and make your mark in a fast‑scaling company that values creativity, ownership, and ambition.

Equal Opportunity Employer

We are an equal‑opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.