Forward Deployed Engineer

Stelloagents; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Stello, an AI transformation firm, seeks a Forward Deployed Engineer to design, build, test, and deploy AI agents for client workloads. You will work directly with clients, learning their workflows and delivering reliable production software that automates repetitive tasks.

You will collaborate with a Deployment Strategist to align business requirements with technical delivery, owning architecture, implementation, and post-launch improvements across sales, operations, and customer support

Qualifications

• 2+ years of experience building production software that people depended on.
• You supported your software after launch.
• Good judgment about architecture, testing, and reliability.
• You have built with LLMs, and you can explain how you measured and improved their output.
• You use coding agents every day, and you review their output carefully.
• You are comfortable with clients. You ask good questions and explain your decisions clearly.
• You own your delivery, and you tell people early when a plan must change.

Responsibilities

• Learn the client's workflows, systems, and data.
• Agree on scope, priorities, and acceptance criteria with your Deployment Strategist.
• Design the architecture, and decide what to build and what to buy.
• Write and review production code. Build integrations, AI agents, and workflows.
• Build evaluations, tests, and monitoring so the agents work reliably.
• Explain technical options and tradeoffs directly to the client.
• Deploy, fix, and improve the software after launch.

Skills

Production software

LLMs

Client communication

Architecture

Testing

Reliability

Coding agents

Job description

About Stello

Stello is an AI transformation firm. We work with mid-market and enterprise companies. We find the repetitive work that costs them the most, and we build AI agents to do it. Our agents work in sales, operations, and customer support, inside the tools our clients already use.

The role

As a Forward Deployed Engineer, you write production software and you work directly with clients. You learn how a client's business works. Then you design, build, test, and deploy the AI agents that change it.

You work with a Deployment Strategist. The strategist owns the business requirements and adoption. You own the technical delivery, from architecture to performance in production.

What you will do

• Learn the client's workflows, systems, and data.
• Agree on scope, priorities, and acceptance criteria with your Deployment Strategist.
• Design the architecture, and decide what to build and what to buy.
• Write and review production code. Build integrations, AI agents, and workflows.
• Build evaluations, tests, and monitoring so the agents work reliably.
• Explain technical options and tradeoffs directly to the client.
• Deploy, fix, and improve the software after launch.

Examples of the work

• An agent that qualifies inbound leads and books meetings in the sales team's calendar and CRM.
• An agent that reads intake documents, enters the data into the client's system, and sends exceptions to a person.
• A support agent that resolves common tickets and gives difficult tickets to a person with the full context.

What we look for

• 2+ years of experience building production software that people depended on.
• You supported your software after launch.
• Good judgment about architecture, testing, and reliability.
• You have built with LLMs, and you can explain how you measured and improved their output.
• You use coding agents every day, and you review their output carefully.
• You are comfortable with clients. You ask good questions and explain your decisions clearly.
• You own your delivery, and you tell people early when a plan must change.

How we work

This is a remote role, open in the United States. You may travel to client sites.