Forward Deployed Engineer

Actively; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive Early-Stage Equity

Health, Dental, Vision Coverage

Unlimited PTO + Recharge Days

Catered Lunch on Tuesday & Friday

Fully Stocked Kitchen

Cutting-Edge Tech & Tools

Annual Off-sites & Monthly Events

Commuter Benefits

Cozy Office in NYC

Job summary

Actively AI is seeking a Forward Deployed Engineer to work directly with customers, owning onboarding from Salesforce integration to delivering measurable results. You’ll run multi-week pilots, iterate post-onboarding, and analyze data with engineering to improve outcomes.

This role blends engineering, data science, and customer interactions to scale value. Ideal candidates have strong Python/SQL skills, ML fundamentals, and experience with enterprise customers.

Qualifications

• Strong Python and SQL skills with basic ML understanding.
• Experience translating customer needs into technical solutions.
• Familiarity with LLM-based products is a plus.

Responsibilities

• Own onboarding lifecycle from Salesforce integration to configuration.
• Lead multi-week pilots to prove ROI and drive conversions.
• Maintain post-onboarding engagement, iterate on performance.
• Analyze data/model performance and GTM workflows with eng teams.
• Build tools and processes to shorten onboarding and enable self-serve.
• Collaborate with founders and product/engineering to guide roadmap.

Skills

Python

SQL

ML fundamentals

LLM-based products

Tools

Salesforce

ML tooling

Job description

About Actively AI

Actively AI is defining a new category: Intelligence-Led Revenue.

Revenue organizations have always been bottlenecked on human capacity. Reps triage which accounts get attention. Context disappears at every handoff. On any given day, the vast majority of accounts have exactly zero people thinking about them.

Actively addresses this at the structural level. Our platform deploys Per-Account AgentsTM across our customers’ TAM, working 24/7 to research, identify opportunities, and advance next steps without being asked. Leading enterprises including Ramp, Ironclad, and Samsara are already making this shift.

Our co-founders are former Stanford AI researchers, and the team comes from Harvard, CMU, Berkeley, Brex, Scale AI, and Google. We've raised $68M from TCV, First Harmonic, Bain Capital Ventures, First Round Capital, and more.

About Actively

Actively is building superintelligence for GTM teams. We train custom reasoning agents to think like a company’s best sales reps, and then use them to evaluate millions of datapoint about every single prospect account in the company’s TAM to feed their sales reps the optimal actions to take every day to maximize revenue.

Our customers include some of the fastest-growing companies out there — Ramp, Verkada, Justworks, Ironclad, etc. — for whom we’ve driven hundreds of millions of dollars in added revenue in the past year.

We’ve raised over $22.5M in funding, including a recent Series A led by Bain Capital Ventures

About the Role:

We’re looking for high-agency, technically sharp Forward Deployed Engineers to work hand-in-hand with our customers and own their success from day one. This is a deeply cross‑functional role that blends engineering, data science, product thinking, and customer interaction — all in service of one goal: making Actively deliver outsized value for every single customer.

You’ll run customer pilots, handle complex data onboarding, work closely with LLMs and model performance, and then feed your learnings directly into the product and tooling to make success more scalable and repeatable over time. You’ll be directly unblocking revenue growth and shaping the next evolution of our product.

What You’ll Do

• Own the full lifecycle of onboarding new customers — from integrating with Salesforce to configuring our system to deliver real results.
• Run multi-week pilots, helping prove out ROI and guiding customers toward full conversion.
• Stay close to customers post‑onboarding, continuing to iterate on performance and adoption.
• Analyze data and model performance, dig into GTM workflows, and work with engineering to improve outcomes.
• Build tooling, workflows, and processes that reduce future onboarding time and increase self‑serve capability.
• Partner directly with founders and product/engineering teams to drive roadmap decisions based on field feedback.

• What a Day Could Look Like
• Help a new customer wire up their Salesforce data and translate custom fields into our schema.
• Jump into SQL or Python to troubleshoot data issues or assess model predictions.
• Coordinate with reps, managers, and ops leaders to adjust messaging or outputs mid‑pilot.
• Debrief a customer pilot with engineering to identify opportunities for tooling or LLM tuning.
• Write internal notes and product suggestions based on frontline learnings.

Who You Are

• Detail‑Oriented Translator – You’re great at understanding requests from different stakeholders and translating them into code or logic that works.
• Engineer with Depth – Strong Python and SQL, familiarity with ML fundamentals, and interest (or experience) in LLM‑based products.
• High Ownership Operator – You act like a founder. You do what it takes to make customers successful and unblock progress.
• Customer Obsessed – You love talking to users, understanding pain, and finding creative ways to deliver value.
• Fast Learner with Steep Trajectory – You’ve already accomplished a lot, and you’re just getting started.
• Hands‑On Builder – You’ve been in roles that required delivery, not just theory — and you love getting your hands dirty.

Bonus Points

• 3+ years in roles like Solutions Engineer, Forward Deployed Engineer, Data Scientist, or startup founder.
• Experience working with enterprise customers or managing technical delivery.
• Background in a high‑growth startup or elite tech company environment.

Benefits:

• Competitive Early‑Stage Equity
• Health, Dental, Vision Coverage
• Unlimited PTO + Recharge Days
• Catered Lunch on Tuesday & Friday w/ Dinners Everyday!
• Fully Stock Kitchen
• Cutting-Edge Tech & Tools
• Annual Off‑sites & Monthly Events
• Commuter Benefits
• Cozy Office in NYC

Why Join

At Actively, you write playbooks rather than follow them. You own outcomes, not just tasks, and see directly how your work changes what customers can do — across a product and go‑to‑market motion that is scaling fast.

The team is high‑caliber and low‑ego: people who work from first principles, move with urgency, and care deeply about building something that drives real value. If that's the kind of challenge you're looking for, Actively is the right place.

Benefits

• Competitive Early‑Stage Equity
• Health, Dental, Vision Coverage
• Unlimited PTO + Recharge Days
• Catered Lunch on Tuesday & Friday, Dinners every day!
• Fully Stocked Kitchen
• Cutting-Edge Tech & Tools
• Annual Off‑sites & Monthly Events
• Commuter Benefits
• Cozy Office in NYC