Agent Engagement Manager

Actively; New York (NY); Presencial; USD 140 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Early-Stage Equity

Health, Dental, Vision Coverage

Unlimited PTO + Recharge Days

Catered Lunch on Tue & Fri, Dinners

Fully Stocked Kitchen

Cutting-Edge Tech & Tools

Annual Off-sites & Monthly Events

Commuter Benefits

Cozy Office in NYC

Resumo da oferta

Actively AI seeks an Agent Engagement Manager to design, implement, and optimize AI-powered workflows for enterprise GTM teams. You’ll embed with customer teams, architect integration into existing workflows, and drive ROI through continuous tuning of AI agents.

You will work with Sales, Forward Deployed Engineers, and leadership to transform customers into AI-first GTM orgs, blending product management, technical execution, and direct customer-facing work.

Qualificações

• 4+ years experience in one or more: Product Management, Consulting, Investment Banking, former founder, GTM operator in early stage startups.
• Technical fluency with AI agent logic, prompt engineering, and workflow automation.
• Skilled at working cross-functionally with technical teams like Product Engineering and FDEs.
• Proficient in SQL with strong analytical instincts to measure and optimize performance.

Responsabilidades

• Design and deploy AI agents tailored to each customer's GTM workflows.
• Own the full post-sale lifecycle for a portfolio of enterprise customers.
• Collaborate with customer stakeholders to map processes and identify optimization opportunities.
• Run continuous optimization cycles by analyzing data and gathering feedback.
• Act as technical product advisor to leadership for AI-driven GTM roadmaps.
• Partner with Forward Deployed Engineers to build customized product solutions.
• Build and manage enablement programs for SDRs and AEs.
• Translate frontline insights into scalable product improvements and new use cases.

Conhecimentos

4+ years experience in PM/Consulting/G

Technical fluency in AI agent logic

Prompt engineering

Workflow automation

SQL proficiency

Cross-functional collaboration

Customer-focused problem solving

Multi-hat adaptability

Ferramentas

FDE collaboration

Descrição da oferta de emprego

About Actively AI

Actively AI is defining a new category: Intelligence-Led Revenue.

About The Role

As one of our Agent Engagement Managers, you'll be at the forefront of how B2B companies transform their GTM strategies with AI. You'll work directly with enterprise customers to design, build, and optimize AI-powered workflows that revolutionize how their sales and marketing teams identify and engage prospects.

This is a high-impact, hands‑on role that combines product management, technical implementation, and direct customer‑facing work. You'll embed with customer teams to understand their unique GTM processes, then architect and deploy AI agents that integrate into, complement or replace their existing workflows. Working closely with Sales, Forward Deployed Engineers, and leadership, you'll ensure customers aren't just adopting our platform but fundamentally changing how they approach revenue generation as an AI-first GTM org.

What You’ll Do

• Design and deploy AI agents tailored to each customer's specific GTM workflows, pain points, and objectives
• Own the full post‑sale lifecycle for a portfolio of enterprise customers, implementing repeatable methodologies for agent deployment, training, and ongoing optimization
• Collaborate directly with customer stakeholders (SDRs, AEs, Sales Leaders) to map existing processes and identify optimization opportunities
• Run continuous optimization cycles — analyzing performance data, gathering user feedback, and iterating on agent configurations to maximize ROI
• Act as technical product advisor to customer leadership teams, helping them envision and execute their AI‑driven GTM roadmap
• Partner with Forward Deployed Engineers to build and deliver customized product solutions that fit and enhance customer workflows
• Build and manage enablement programs for SDRs and AEs to ensure successful adoption of AI‑powered workflows
• Translate frontline insights into scalable product improvements and new use‑case opportunities

Who You Are

• 4+ years experience in one or more of the following: Product Management, Consulting, Investment Banking, former founder, GTM operator in early stage startups
• Technical fluency with ability to understand AI agent logic, prompt engineering, and workflow automation
• Skilled at working cross‑functionally with technical teams like Product Engineering and FDEs
• Proficient in SQL with strong analytical instincts for measuring and optimizing performance
• Customer‑obsessed problem solver who thrives on building trust and driving measurable business outcomes
• Excited to build processes from scratch in a fast‑moving environment with high ambiguity
• Comfortable wearing multiple hats and stepping into complex technical and business challenges

Nice to Haves

• Experience at an early-stage startup building and scaling functions and processes
• Background in a technical field (CS, Stats, Engineering, Economics, etc)
• Previous experience with AI/ML product implementation or prompt engineering
• Track record of driving product adoption and measurable customer outcomes

Actively AI provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Actively AI factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Actively AI leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Actively.ai reserves the right to modify this information at any time, subject to applicable law. Actively AI is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Actively AI is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Compensation Range: $140,000 USD - $180,000 USD

Why Join

At Actively, you write playbooks rather than follow them. You own outcomes, not just tasks, and see directly how your work changes what customers can do — across a product and go‑to‑market motion that is scaling fast.

The team is high‑caliber and low‑ego: people who work from first principles, move with urgency, and care deeply about building something that drives real value. If that's the kind of challenge you're looking for, Actively is the right place.

Benefits

• Competitive Early‑Stage Equity
• Health, Dental, Vision Coverage
• Unlimited PTO + Recharge Days
• Catered Lunch on Tuesday & Friday, Dinners every day!
• Fully Stocked Kitchen
• Cutting‑Edge Tech & Tools
• Annual Off‑sites & Monthly Events
• Commuter Benefits
• Cozy Office in NYC