Forward Deployed Creative Designer, Email

Vibehackers; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Equity: ISO options

Remote work

Location-independent salary

Job summary

Hightouch is hiring an AI Creative Designer (Email) to lead enterprise email creative, translating brand guidelines into agentic AI workflows for scalable lifecycle campaigns. You will collaborate with Solutions Engineering, product, and engineering to define email systems and ship work to millions of inboxes.

The role emphasizes strong portfolio work, deep email design experience, and fluency with modern AI tools to push outputs toward a distinct brand voice at scale.

Qualifications

• Portfolio showcasing real lifecycle programs, email campaigns, and product launches is required.
• Deep email design experience across onboarding, nurture, retention, and win-back programs.
• Fluency with AI tools and generative models; experience testing image/text models and node-based UIs.

Responsibilities

• Lead creative on enterprise engagements and partner with lifecycle and marketing teams to accelerate adoption of the Agentic Marketing Platform.
• Translate brand identity and goals into agentic workflows, prompts, and guardrails to produce on-brand email and lifecycle creative.
• Produce creative that demonstrates feasibility and sets the bar for platform-generated output.
• Drive performance through A/B testing, iterate based on results, and build playbooks for opens, clicks, conversions, and deliverability.
• Provide product feedback by identifying friction, refining workflows, and influencing model/product behavior.
• Document repeatable patterns and build knowledge to scale quality across customers.

Skills

Creative Direction

Email Design

Enterprise Client Management

AI Fluency

Prompt Engineering

Lifecycle Marketing

A/B Testing

Performance-driven Design

Product Collaboration

Documentation

Brand Guideline Translation

Stakeholder Management

Job description

Forward Deployed Creative Designer, Email

Building AI-driven, on-brand email creative using generative/image models and node-based UIs to create agentic workflows.

About the Role

Hightouch is hiring an AI Creative Designer (Email) to lead creative across enterprise engagements, translating brand guidelines into agentic AI workflows and shipping on-brand lifecycle email creative that drives performance. You will work directly with customers and product/engineering to define email systems and scale design playbooks.

Role

Hightouch is seeking an AI Creative Designer (Email) to lead creative on enterprise engagements, translate brand guidelines into agentic workflows and prompts, and deliver on-brand lifecycle email creative that scales across customers. You will collaborate with Solutions Engineering, product, and engineering to prove what AI-generated email can look like for large brands and to ship work to millions of inboxes.

Key Responsibilities

• Lead creative on enterprise engagements and partner directly with lifecycle and marketing teams to accelerate adoption of Hightouch’s Agentic Marketing Platform.
• Translate brand identity, constraints, and engagement goals into agentic workflows, prompts, reference libraries, and guardrails that produce on-brand email and lifecycle creative.
• Produce creative that demonstrates feasibility and convinces stakeholders; set the creative bar for what the platform can generate.
• Drive performance through A/B testing, iterate creative based on results, and build playbooks that optimize opens, clicks, conversions, and deliverability when AI is involved.
• Provide product feedback by identifying friction, refining workflows, and influencing model and product behavior.
• Document repeatable patterns and build a body of knowledge to scale quality and taste across customers.

Requirements / Qualifications

• A strong portfolio showcasing real lifecycle programs, email campaigns, and product launches (portfolio link required for consideration).
• Deep email design experience across onboarding, nurture, retention, and win-back programs; familiarity with email layout, hierarchy, and client/device rendering.
• Fluency with modern AI tools and generative models; experience testing and combining image and text models, and using node-based UIs or similar tooling to push model outputs toward a specific look.
• Experience working with enterprise marketing teams (in-house, agency, or consultancy), including navigating brand reviews, legal, and approval processes.
• Strong lifecycle marketing literacy with the ability to balance craft and measurable engagement or revenue outcomes.
• Exceptional taste and the ability to articulate why design choices work.

Compensation & Equity

• Salary: $140,000 - $180,000 USD per year (location-independent). Top of band reserved for candidates with proven enterprise creative leadership and exceptional portfolios.
• Meaningful equity offered as ISO options with early exercise and a 10-year post-termination exercise window.
• Role is location-independent (remote). Hightouch is headquartered in San Francisco and participates in E-Verify for U.S. hire verification post-employment.

Agentic Marketing Platform Composable CDP node-based UIs generative models image models

Skills

Creative Direction Email Design Enterprise Client Management AI Fluency Prompt Engineering Lifecycle Marketing A/B Testing Performance-driven Design Product Collaboration Documentation Brand Guideline Translation Stakeholder Management

Experience Level

Senior

USD 140,000 - 180,000/year

Employment Type

Full Time

• Location-independent (remote)
• Equity: ISO options with early exercise and 10-year post-termination exercise window
• Competitive salary ($140,000-$180,000 USD)