Forward Deployed Creative

Flora ©; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading creative technology firm in New York seeks a Forward Deployed Creative. This hybrid role encompasses responsibilities in Customer Success and Sales, Marketing, and Product. The ideal candidate has expertise in a creative domain, hands-on experience with FLORA and AI tools, and excellent communication skills. Responsibilities include partnering with sales teams, creating marketing content, and synthesizing customer feedback to improve product offerings. A passion for generative tools and a deep understanding of customer needs are crucial for success in this role. Join a dynamic environment where creativity meets technology.

Qualifications

• Proven expertise in a creative domain such as design, marketing, or film.
• Experience with generative AI tools and a passion for innovation.
• Ability to build relationships and communicate effectively with teams.

Responsibilities

• Partner with Sales to showcase FLORA’s value.
• Create tutorials and campaign content for marketing.
• Synthesize feedback to improve the product.
• Develop strategies to engage creative industries.

Skills

Creative domain expertise

Customer-facing experience

Hands-on experience with FLORA and AI tools

Strong communication skills

Problem-solving abilities

Job description

Creative teams everywhere are rethinking how they concept, design, and produce in a generative age—but many need a trusted partner to help bridge the potential of AI and the practical realities of the creative process.

As a Forward Deployed Creative, you’ll bridge creative potential and practical adoption. This is a hybrid role spanning roughly 40% Customer Success / Sales, 40% Marketing, and 20% Product. You’ll guide world‑class creative teams to success, create content that inspires, and bring insights directly back into the product.

How You’ll Make an Impact

Customer Success / Sales Enablement

• Partner with Sales on calls to demonstrate FLORA’s creative and business value.

• Design and lead workshops that teach teams how to integrate FLORA into their processes.

• Build custom FLORA workflows tailored to customer’s creative briefs, projects, and use cases.

• Support customer onboarding and help teams integrate FLORA into their creative processes.

Marketing

• Create tutorials, case studies, and campaign content that showcase best practices, creative use cases, and new product launches.

• Host livestreams, webinars, and events that inspire the community and demonstrate the power of FLORA in real creative contexts.

• Develop workflows, apps, and techniques for FLORA’s community page and content library.

• Engage actively across social channels and at events to represent FLORA’s brand and connect with creators worldwide.

Product

• Synthesize customer feedback to help improve the product.

• Work closely with engineering and design to close the loop between user insights and product improvements.

Partnerships

• Develop and execute strategies to help FLORA reach and engage specific creative industries.

• Build relationships with creative leaders and organizations, turning early advocates into long‑term partners and champions.

What We're Looking For

Domain Expertise & Versatility

You’re deeply grounded in a creative domain—whether design, marketing, fashion, film, or beyond. You understand the workflows, pain points, and language of that world, and can speak as a respected peer. At the same time, you’re versatile enough to jump into any customer context or industry and quickly show how FLORA can elevate their process.

FLORA & AI Expertise

You have hands‑on experience with FLORA and AI tools—and more importantly, a genuine passion for them. You naturally experiment, share your discoveries, and can’t help but spread your excitement. You’re a practitioner at heart—someone who learns by doing and constantly pushes what’s possible with generative tools.

Customer‑Facing Experience

You’re a natural communicator—personable, professional, and able to build strong relationships with creative teams. You can connect with customers across industries, understand their needs, and translate them into practical solutions. You love solving problems, teaching others, and enabling creative success. You’re comfortable being the face of FLORA in public settings—presenting on livestreams, at events, and in recorded tutorials.

Community

You’re an active member of the creative and AI ecosystem and bring both credibility and community with you. You know the conversations, studios, and emerging voices shaping the field, and you can represent FLORA authentically among them.

In addition, here are common traits that we look for across all our roles on the GTM team:

• Passionate, purpose‑led, and all‑in. You enjoy working hard towards a mission you care about.

• Hustle and work ethic. You are known for going the extra mile(s). You roll up your sleeves and consider no task beneath you.

• Ownership mindset—proactively identifies opportunities, solves problems, and improves systems.

• Operates with a strong sense of urgency — every minute counts.

• High bar for excellence + low ego; cares for what’s best for the company and team.

• Thrives in fast‑moving, rapidly evolving startup environments