Forward‑Deployed AI Engineer — Build Live with Customers

Monaco

San Francisco (CA)

On-site

USD 180,000 - 280,000

Full time

14 days+

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Job summary

Monaco is seeking Forward Deployed Engineers to join our in-person SF team. You will embed with Sales, CX, and customers, scope and ship production systems, and own full life cycles from discovery to live adoption.

You’ll write production-grade code (Python/TypeScript) and drive AI-powered solutions with tooling to accelerate delivery. You’ll tackle ambiguous problems, build the hard parts yourself, deploy agents in the field, and ensure deployments unlock value quickly for customers.

Qualifications

  • 3+ years in a technical, customer-facing role (forward deployed, solutions, or software engineering with heavy customer exposure)
  • Production-grade full-stack coding ability (Python and/or TypeScript) and comfort with APIs, webhooks, SQL, and data infrastructure
  • Hands-on experience building with LLMs: prompting, agents, evals, and AI coding tools as your default way of working
  • A track record of owning a complex, ambiguous outcome end to end
  • Executive-ready communication and low-ego collaboration with customer stakeholders

Responsibilities

  • Embed with Sales, CX, and customers to understand how their business actually works, then scope, design, and ship production systems on real customer data
  • Build the hard parts yourself: Agents, MCP servers, API integrations, data pipelines, Retool apps
  • Deploy and tune Monaco's agents in the field on real data, expanding capabilities and improving output quality
  • Unblock deals and rescue at-risk accounts by delivering custom builds or demos on prospect data
  • Own adoption, not just delivery; ensure customers actually run the build in production
  • Turn one-offs into product by documenting requirements and creating reusable playbooks and tooling
  • Be the direct line between field and roadmap, feeding failure modes and requirements to Product/Engineering

Skills

Python
TypeScript
LLMs / AI tools
APIs / Webhooks
Data infrastructure

Tools

Retool
SQL

Job description

Monaco is seeking Forward Deployed Engineers to join our in-person SF team. You will embed with Sales, CX, and customers, scope and ship production systems, and own full life cycles from discovery to live adoption.

You’ll write production-grade code (Python/TypeScript) and drive AI-powered solutions with tooling to accelerate delivery. You’ll tackle ambiguous problems, build the hard parts yourself, deploy agents in the field, and ensure deployments unlock value quickly for customers.

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