FORMAL DELIVERY REPRESENTATIVE

Carter Machinery; Manassas (VA); On-site; USD 542,000 - 543,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with company match

Tuition reimbursement

Life and disability insurance

In-house training programs

Employee referral bonus

Job summary

Carter Machinery in Manassas, Virginia, is seeking a Formal Delivery Representative. You will deliver Caterpillar equipment and provide hands-on operation, safety, and technology training at delivery, connecting Sales, Product Support, and customers to maximize productivity.

The role requires two years of heavy equipment experience, strong customer service, and the ability to learn new applications and adapt to tech. Competitive benefits and advancement opportunities are offered.

Qualifications

• Two years of heavy equipment technician or operation experience.
• High school diploma or equivalent required.
• Excellent interpersonal and customer service skills.
• Mechanical aptitude and problem-solving ability.
• Ability to learn new applications and adapt to technology.

Responsibilities

• Coordinate and conduct professional machine deliveries to ensure safe and confident operation.
• Serve as a link between Sales, Product Support, and the customer during delivery.
• Provide comprehensive machine orientation, operational training, and technology onboarding.
• Deliver Caterpillar equipment and instruct on operation, safety, maintenance and on-board tech.

Skills

Interpersonal skills

Mechanical aptitude

Problem solving

Adaptability to technology

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Carter Machinery

Join a Company That’s Built to Elevate You.

At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well‑being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Formal Delivery Representative

Location: Manassas, Virginia; Dulles, Virginia

Shift: 1st

Starting Compensation Range: $39.62 - $49.81 per hour

The Formal Delivery Representative is responsible for coordinating and conducting professional machine deliveries that ensure customers are prepared to safely, efficiently, and confidently operate and maintain their equipment. The individual in this position serves as a key link between Sales, Product Support, and the customer by providing comprehensive machine orientation, operational training, and technology onboarding at the time of delivery.

The Formal Delivery Representative delivers Caterpillar equipment to customers and provides hands‑on instruction regarding machine operation, safety features, maintenance requirements, and onboard technologies. The Formal Delivery Representative ensures customers understand machine capabilities, operating procedures, and technology solutions to maximize productivity, safety, and return on investment.

Requirements for the Formal Delivery Representative position include:

• Thorough knowledge and ability to operate all CAT equipment sold by CMCo
• Excellent interpersonal and customer service skills
• Mechanical aptitude
• Excellent problem solving skills
• Must be able to conduct pre/post/periodic trip inspections to ensure that mechanical, safety, and emergency equipment is in good working order
• Must be able to perform basic vehicle maintenance tasks, such as adding oil, fuel or fluids and performing minor repairs
• Must possess ability to learn new applications and adapt to changing technology
• Excellent organizational skills with ability to prioritize workload and handle several tasks with competing demands
• Must be able to function well in a fast‑paced environment
• Proficient with Microsoft Office Suite or related software
• Must have an excellent driving record
• Must be willing to travel
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Seeking Candidates with:

• Minimum two years of heavy equipment technician or operation experience
• High school diploma or equivalent, required

Physical Requirements:

• Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Frequently required to sit
• Occasionally lift and/or more up to 40 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Competitive Compensation and Benefits:

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In‑house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

You’ll gain access to real learning, real advancement, and a real future in a company that’s reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery.

Come build what matters and build your future with us.

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance‑based incentive programs (e.g., discretionary or non‑discretionary plans), as well as overtime eligibility depending on the role.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug‑free workplace.