Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; Hope (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Wiese Group in Hope, AR is seeking a Service Technician to repair our customer’s material handling equipment. You will be the primary contact between Wiese and our customers, representing the company professionally while delivering reliable mechanical and service support.

Responsibilities include troubleshooting equipment problems, performing repairs with customer approval, completing required paperwork, and promoting additional Wiese services.

Qualifications

• Hazard assessments and safe work practices required.
• Strong multitasking and time management skills.
• Able to lift 50 pounds and work in confined spaces; comfortable with heights.

Responsibilities

• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Repair a wide range of material handling equipment and perform service duties.
• Complete and submit all required paperwork.
• Provide excellent customer service and promote additional Wiese services.
• Manage workload effectively and maintain safety standards.

Skills

Customer service

Safety awareness

Multitasking

Time management

Physical stamina

Job description

Job Details: Job Location: Hope, AR - Hope, AR 71801, Salary Range: Undisclosed. If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

Our Website: https://wieseusa.com/

Our YouTube page: https://www.youtube.com/user/WieseUSA