Forklift & Industrial Equipment Technician – Field Service

Wiese Group; Decatur (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Wiese Group is seeking a Service Technician in Decatur, IL to repair a range of material handling equipment and serve as the primary point of contact for customers. The role emphasizes safety, hands-on mechanical work, and strong customer service.

You will diagnose, troubleshoot, and repair forklifts and related equipment, while maintaining safety standards, managing your workload, and documenting all service activities. A valid driver's license and your own hand tools are required.

Qualifications

• Hazard assessments and maintaining high safety standards.
• Strong multitasking and time management; prioritize and self-manage.
• Ability to lift 50 pounds and work in confined spaces; comfortable with heights.

Responsibilities

• Actively support, promote and lead safety initiatives; follow all safety policies.
• Troubleshoot customer equipment problems; obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide outstanding customer service and promote additional Wiese services as appropriate.
• Manage workload effectively and communicate with customers.

Skills

Safety awareness

Customer service

Time management

Manual dexterity

Tools

Hand tools

Job description

Wiese Group is seeking a Service Technician in Decatur, IL to repair a range of material handling equipment and serve as the primary point of contact for customers. The role emphasizes safety, hands-on mechanical work, and strong customer service.

You will diagnose, troubleshoot, and repair forklifts and related equipment, while maintaining safety standards, managing your workload, and documenting all service activities. A valid driver's license and your own hand tools are required.