Forklift & Industrial Equipment Service Technician

Wiese Group; Baltimore (MD); On-site; USD 42,000 - 66,000; Full time

Job summary

Wiese Group in Baltimore, MD is seeking a Service Technician to repair customer material handling equipment, including forklifts, aerial lifts, and floor care tools. Responsibilities include troubleshooting, maintaining safety standards, and providing excellent customer service to upsell services where appropriate.

Applicants must pass pre-employment screening (drug test, physical, background, MVR) and provide their own hand tools, with a valid driver’s license.

Qualifications

• Hazard assessments and safe work practices required.
• Strong multitasking and time management skills required.
• Ability to lift 50 pounds and crouch/crawl in confined areas; work at heights up to 15 feet.
• Valid driver's license with a clean driving record may apply; provide your own hand tools.
• Working knowledge of computer systems and ability to learn our software for online work orders.
• Demonstrable customer service skills, verbal and non-verbal.
• Pre-employment drug screen, physical exam, background check, MVR, and E-Verify eligibility are required.

Responsibilities

• Actively support, promote and lead safety initiatives; follow safety policies and procedures.
• Troubleshooting customer equipment problems and obtaining customer approval before repairs.
• Completing and submitting all required paperwork.
• Providing excellent customer service and offering additional Wiese services and equipment based on customer needs.
• Managing your workload effectively.

Skills

Multitasking

Time management

Customer service

Self-management

Tools

Hand tools

Job description

Wiese Group in Baltimore, MD is seeking a Service Technician to repair customer material handling equipment, including forklifts, aerial lifts, and floor care tools. Responsibilities include troubleshooting, maintaining safety standards, and providing excellent customer service to upsell services where appropriate.

Applicants must pass pre-employment screening (drug test, physical, background, MVR) and provide their own hand tools, with a valid driver’s license.