Forklift-Equipped Warehouse & Customer Service Associate

RPMGlobal; Salem (OR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Profit sharing

401(k) with employer match

Tuition reimbursement

Employee discount

Holidays and paid time off

Job summary

Wilco is seeking a Retail Warehouse Associate to greet customers, load warehouse products, yard items, and eComm merchandise. You will unload, stock, and keep warehouse and yard areas clean and orderly while delivering excellent customer service.

Responsibilities include operating a forklift, safely transporting goods, and maintaining safety procedures. Strong product knowledge and a valid driver’s license are required; 18+ years old.

Qualifications

• Ability to interact effectively with customers and co-workers.
• Skill to operate a forklift and other facility equipment safely and efficiently.
• Valid driver’s license with a clean driving record.
• Ability to perform arithmetic calculations.
• Skill at product recognition.
• 18 years of age minimum due to forklift operation requirement.

Responsibilities

• Provide customer service and product information to customers on warehouse and yard products.
• Safely and carefully carry out load and transport merchandise using established standards, policies, and processes.
• Ensure a safe working environment by wearing appropriate safety garments and following all safety procedures.
• Execute eComm activities as required by BOPIS.
• Keep store warehouse and outside facility areas clean and orderly using our daily warehouse and yard recovery process.
• Unload, check in, and stock warehouse and yard merchandise utilizing established procedures.
• Responsible for properly securing warehouse, yard, and lot merchandise at Wilco Stores and while using equipment/vehicles.
• Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
• Safely operate forklift and delivery vehicles.
• Assemble store merchandise as directed by managers.
• Maintain and comply with established retail standards.
• Deliver store merchandise to customers.
• Participate in merchandising, signing, and store maintenance as assigned.
• Maintain familiarity with Wilco's various specialty accounts and offer to customers as needed.
• Other responsibilities and tasks as assigned.

Skills

Customer service

Forklift operation

Safety procedures

Inventory/stocking

Product knowledge

Driving license

Job description

Wilco is seeking a Retail Warehouse Associate to greet customers, load warehouse products, yard items, and eComm merchandise. You will unload, stock, and keep warehouse and yard areas clean and orderly while delivering excellent customer service.

Responsibilities include operating a forklift, safely transporting goods, and maintaining safety procedures. Strong product knowledge and a valid driver’s license are required; 18+ years old.