Forklift-Certified Fulfillment Specialist

Lowe's; Virginia; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off based on role, tenure, &

401(k) Retirement account with company

Employee Assistance Program

Job summary

Lowe's is hiring for a distribution/fulfillment role in Virginia. You will pick, stage, and fulfill customer orders, ensure accuracy, and maintain safe staging areas.

You will operate certified powered equipment and provide excellent service by guiding customers to the right associates when needed. The position emphasizes inventory accuracy, teamwork, and daily readiness tasks, with opportunities to contribute to store operations and customer satisfaction.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail technology experience

Customer service mindset

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's is hiring for a distribution/fulfillment role in Virginia. You will pick, stage, and fulfill customer orders, ensure accuracy, and maintain safe staging areas.

You will operate certified powered equipment and provide excellent service by guiding customers to the right associates when needed. The position emphasizes inventory accuracy, teamwork, and daily readiness tasks, with opportunities to contribute to store operations and customer satisfaction.