Fulfillment Specialist - Forklift Certified

Lowe's; Richmond (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Employee Discount

Job summary

Lowe's store is seeking an associate in Richmond, VA to pick, stage, inspect and fulfill customer orders with accuracy and care. You will operate certified forklifts and order pickers, assist customers, and maintain inventory integrity across the shop floor.

Strong teamwork, safety, and communication are essential as you handle tools, validate orders, and support leadership in daily tasks. Eligibility for benefits applies to eligible associates.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Tools

Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's store is seeking an associate in Richmond, VA to pick, stage, inspect and fulfill customer orders with accuracy and care. You will operate certified forklifts and order pickers, assist customers, and maintain inventory integrity across the shop floor.

Strong teamwork, safety, and communication are essential as you handle tools, validate orders, and support leadership in daily tasks. Eligibility for benefits applies to eligible associates.