Forklift-Certified Fulfillment Specialist

Lowe's; Oklahoma; Hybrid; USD 26,000 - 38,000; Full time

Job summary

Lowe's in the United States is hiring for a retail associate who will pick, stage, inspect and fulfill customer orders, and deliver excellent service by assisting customers and directing them to the right associates. The role requires computer and retail tech use for validating orders, and operating powered equipment with proper certification.

Join Lowe's, a Fortune 100 home improvement company with hundreds of stores, focusing on safe, affordable home projects and strong teamwork.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's in the United States is hiring for a retail associate who will pick, stage, inspect and fulfill customer orders, and deliver excellent service by assisting customers and directing them to the right associates. The role requires computer and retail tech use for validating orders, and operating powered equipment with proper certification.

Join Lowe's, a Fortune 100 home improvement company with hundreds of stores, focusing on safe, affordable home projects and strong teamwork.