Forklift-Certified Fulfillment Specialist

Lowe's; Charleston (WV); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Lowe's in Charleston, WV is hiring for a retail support role focused on accurate order fulfillment and high-quality customer service. You will stage, inspect, and fulfill orders, assist customers, and maintain safe, organized staging areas.

You’ll use the Orders App and other retail tools to support inventory accuracy, participate in safety programs, and work with leadership to resolve issues. Training on powered equipment is required if not already certified.

Qualifications

• 6 months of experience using a computer to input or access information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsabilités

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Connaissances

Customer service

Teamwork

Computer literacy

Formation

High school diploma or GED

Outils

Orders App

Smartphone/Tablet usage

Description du poste

Lowe's in Charleston, WV is hiring for a retail support role focused on accurate order fulfillment and high-quality customer service. You will stage, inspect, and fulfill orders, assist customers, and maintain safe, organized staging areas.

You’ll use the Orders App and other retail tools to support inventory accuracy, participate in safety programs, and work with leadership to resolve issues. Training on powered equipment is required if not already certified.