Forklift-Certified Fulfillment Pro

Lowe's Home Centers, LLC; Houston (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC is hiring for a customer-focused fulfillment role in Houston. You will pick, stage, and fulfill customer orders, ensuring accuracy and timeliness while keeping areas safe and organized.

The role includes operating certified powered equipment, validating orders, and delivering high-quality service by connecting customers with the right associates. Strong teamwork and communication are essential.

Qualifications

• 6 months of computer use experience.
• 6 months of experience with common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; obtain if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology proficiency

Forklift certification

Education

High school diploma or GED

Job description

Lowe's Home Centers, LLC is hiring for a customer-focused fulfillment role in Houston. You will pick, stage, and fulfill customer orders, ensuring accuracy and timeliness while keeping areas safe and organized.

The role includes operating certified powered equipment, validating orders, and delivering high-quality service by connecting customers with the right associates. Strong teamwork and communication are essential.