Forklift-Certified Fulfillment Associate

Lowe's Companies, Inc.; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe’s Companies, Inc. in Strongsville, OH is hiring for a Distribution/Fulfillment role to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will provide friendly service, validate orders, and connect customers with the right associates to ensure a great shopping experience. Responsibilities include operating powered equipment, maintaining safety standards, and supporting inventory accuracy while collaborating with leadership and teammates.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or to be obtained if not yet certified.
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months of customer service or product fulfillment experience in home improvement or hardware retail.
• 6 months of experience inspecting, carrying, loading, and unloading product or material.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Education

High School Diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. in Strongsville, OH is hiring for a Distribution/Fulfillment role to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will provide friendly service, validate orders, and connect customers with the right associates to ensure a great shopping experience. Responsibilities include operating powered equipment, maintaining safety standards, and supporting inventory accuracy while collaborating with leadership and teammates.