Forest Campground Host & Guest Experience Lead

Outdoor Recreation Hospitality llc; Duluth (MN); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Outdoor Recreation Hospitality LLC, dba Superior – Laurentian- in Minnesota is seeking a Host to provide a quality recreational experience for visitors across campground areas. The role involves front desk tasks, customer service, and light maintenance duties in a remote forest region.

You will handle gate and check-in, assist with retail, manage reservations, and ensure safety and cleanliness. Work requires flexibility, weekend/evening shifts, and the ability to lift 20 pounds and work in

Qualifikationen

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests and co-workers.
• Basic recordkeeping and money handling experience; strong math aptitude.

Aufgaben

• Provide courteous, helpful customer service and educate visitors on park rules.
• Register campers, collect fees, and sell retail items; handle reservations.
• Operate a cash register and process payments; log revenues and fee data.

Kenntnisse

Customer service

Communication

De-escalation

Cash handling

Tools

POS system

Jobbeschreibung

Outdoor Recreation Hospitality LLC, dba Superior – Laurentian- in Minnesota is seeking a Host to provide a quality recreational experience for visitors across campground areas. The role involves front desk tasks, customer service, and light maintenance duties in a remote forest region.

You will handle gate and check-in, assist with retail, manage reservations, and ensure safety and cleanliness. Work requires flexibility, weekend/evening shifts, and the ability to lift 20 pounds and work in