Forensic Case Manager

Mhrcflorida; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Flex Spending Account (FSA)

Job summary

Mhrcflorida is looking for a Forensic Case Manager in Jacksonville, Florida, to provide case management for individuals with serious mental illness in the criminal justice system. The role involves developing service plans, coordinating treatment services, monitoring compliance with court orders, and advocating for clients. Applicants need a Bachelor’s degree in Social Work and one year of experience with mental illness. The position is full time and offers comprehensive benefits including insurance and retirement plans.

Qualifications

• Bachelor’s degree in Social Work or a related field required.
• Minimum of one year experience working with adults experiencing mental illness.
• Strong communication skills essential.

Responsibilities

• Develops service plans collaboratively with individuals served.
• Coordinates and monitors mental health services and court-ordered services.
• Conducts risk assessments and monitors compliance with treatment plans.

Skills

Communication skills

Proficiency in Microsoft Office

Experience with mental illness cases

Education

Bachelor’s degree in Social Work or related field

Tools

Electronic Health Records (EHR)

Eleos Health documentation tool

Job description

Benefits/Perks

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Eleos Health – HIPAA‑compliant documentation tool

Company Overview

Mental Health Resource Center is a not‑for‑profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24‑hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Forensic Case Manager provides case management and monitoring services for individuals involved in the criminal justice system who experience serious mental illness. This position primarily serves individuals under court supervision who have been adjudicated Incompetent to Proceed (ITP) or Not Guilty by Reason of Insanity (NGRI) in accordance with Florida Statutes and Rules of Criminal Procedure. The Forensic Case Manager supports recovery, community stability, and public safety by coordinating treatment services, monitoring compliance with court requirements, and promoting the individual’s independence and quality of life.

Responsibilities

• Develops service plans in collaboration with individuals served, family members, and treatment providers.
• Coordinates and monitors mental health, social, and court‑ordered services.
• Advocates for individuals served and assists with access to community resources.
• Assists medical providers during medication management appointments and monitors treatment effectiveness.
• Supports placement in the least restrictive environment appropriate to the individual’s needs.
• Monitors individuals involved in the criminal justice system who may require competency restoration or commitment services under Chapter 916, Florida Statutes.
• Collaborates with courts, attorneys, correctional facilities, state hospitals, and community providers regarding treatment and compliance with court orders.
• Conducts risk assessments and monitors compliance with conditional release and treatment plans.li>
• Prepares court‑related documentation, including progress and violation reports.
• Provides competency restoration services and forensic mental health support as needed.

Documentation Tool (Eleos Health)

• Reduces time spent on documentation, allowing more focus on client interaction and care.
• Transforms brief notes or session conversations into complete, clinically appropriate documentation.
• Supports accurate, compliant documentation while allowing staff to review and finalize notes.
• Provides helpful insights from sessions to support care planning and continuity.
• Accessible on desktop or mobile for flexibility across different work settings.

Qualifications

• Bachelor’s degree in Social Work or a related Human Services field from an accredited university or college required.
• Minimum of one year of experience working with adults experiencing mental illness required.
• Must be eligible for enrollment as an Adult Case Manager in Florida.
• Must obtain Certified Behavioral Health Case Manager (CBHCM) certification within six (6) months of hire.
• Must complete FARS certification within one (1) month of hire.
• Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
• Proficiency in Microsoft Office, Outlook and the use of the Internet.
• Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
• Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, families, caregivers, community service providers, supervisory staff and other department professionals.

Position Details

This position is a Full Time Days position.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com