Forensic Care Coordinator

Lutheran Social Services; Madison (WI); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

PSLF

Insurance

Flex Spending

Mileage

Paid Time Off

10 Holidays

403B

Annual raises

Wellness App

Student loan help

Early Earned Wage

Employee Assistance

Service Awards

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Forensic Care Coordinator to support individuals in Wisconsin's forensic mental health system, including OARS, Conditional Release, and Competency Restoration programs. The role is community-based with hybrid remote work and travel across Dane, Jefferson, and Walworth Counties.

Primary duties include person-centered case management, treatment coordination, housing, employment, and collaboration with courts,

Qualifications

• Bachelor's degree in a human services-related field (criminal justice, psychology, social work, counseling, rehabilitation, etc.).
• Experience with trauma-informed care and person-centered planning is preferred.
• Strong communication and documentation skills required.

Responsibilities

• Provide person-centered case management and care coordination for forensic clients.
• Meet with clients in homes, community settings, facilities, and treatment programs.
• Develop individualized service plans with clients, families, providers, and supports.
• Coordinate services to support recovery, housing, employment, and community integration.
• Collaborate with courts, treatment providers, county agencies, and supports to achieve positive outcomes.
• Maintain timely electronic documentation and records.
• Lead team meetings and participate in ongoing professional development.
• Provide court testimony and written reports when required.

Skills

Communication skills

Documentation

Collaboration

Relationship-building

Education

Bachelor's degree in a human services-related field

Job description

Lutheran Social Services (LSS) is a private, non‑profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission‑driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Forensic Care Coordinator

Dane, Jefferson & Walworth Counties, WI Full‑Time | Benefit Eligible | Hybrid Remote/Community‑Based

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Forensic Care Coordinator to support individuals involved in Wisconsin's forensic mental health system. This role serves clients participating in the Opening Avenues to Reentry Success (OARS) program, Conditional Release (CR), and Competency Restoration programs, helping individuals successfully navigate treatment, community integration, and recovery. The position is community‑based, allowing flexibility to work remotely when not meeting with clients or community partners.

Why Join LSS?

At LSS, we believe every person deserves compassion, dignity, and the opportunity to thrive. As a Forensic Care Coordinator, you'll make a meaningful impact by helping individuals with mental health and substance use needs successfully transition, stabilize, and engage in services that support long‑term success.

What You'll Do

• Provide person‑centered case management and care coordination for forensic clients.
• Meet with clients in homes, community settings, correctional facilities, treatment programs, and other locations as needed.
• Assess client needs and develop individualized service plans in collaboration with clients, families, providers, and support systems.
• Coordinate and monitor services that support recovery, treatment adherence, housing stability, employment, and community integration.
• Partner with treatment providers, courts, correctional institutions, county agencies, and natural supports to achieve positive outcomes for clients.
• Maintain timely and accurate electronic documentation and records.
• Facilitate team meetings, advocate for client needs, and participate in ongoing training and professional development.
• Provide court testimony and written reports when required by program responsibilities.

Schedule & Work Environment

• Primary schedule is Monday through Friday.
• Flexibility is required to accommodate client needs, including occasional evenings and possible weekend responsibilities.
• Hybrid work environment with a combination of:
  • Community‑based client visits
  • Collaboration with community partners and treatment teams
  • Remote work when not meeting with clients
• Daily travel throughout Dane, Jefferson, and Walworth Counties is required.

Qualifications

Required

• Bachelor's degree in a human services‑related field. Acceptable areas of study include:
  • Criminal Justice
  • Psychology
  • Social Work
  • Counseling
  • Rehabilitation Counseling
  • Community Mental Health
  • Substance Use Studies
  • Other related human services disciplines
• Valid driver's license, reliable transportation, and ability to meet LSS driving requirements.

Preferred

• Experience working with individuals impacted by mental illness, substance use disorders, criminal justice involvement, or community reentry.
• Knowledge of trauma‑informed care, person‑centered planning, and community resources.
• Strong communication, documentation, collaboration, and relationship‑building skills.

Benefits

LSS offers a comprehensive benefits package for eligible employees, including:

• Public Service Loan Forgiveness (PSLF)
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Calm Wellness App - Premium Access
• Student loan navigation program with Summer, PBC
• Early Earned Wage Access with UKG Wallet
• Employee Assistance Program
• Service Awards and Recognition

About LSS

Lutheran Social Services of Wisconsin & Upper Michigan serves individuals, families, and communities with compassion and respect. We are committed to creating pathways to recovery, stability, and independence through innovative, person‑centered services.

Make a difference in your community and help individuals build successful futures. Apply today!

LSS is an Equal Opportunity Employer (EOE)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.