Foreing Trade Zone Coordinator

WAI Global; Southaven (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

WAI Global in Southaven, Mississippi, is seeking a FTZ Coordinator to oversee day-to-day administration of the Foreign Trade Zone at the Southaven distribution center. The role uses FTZ software to support admissions, inventory control, removals, reporting, recordkeeping, and related zone transactions, serving as the onsite liaison with CBP during visits.

Collaborating with the Director of Logistics, Trade Compliance, DC Operations, IT, Finance, and other stakeholders, you will maintain

Qualifications

• Three or more years of experience in logistics, customs compliance, import operations, inventory control, distribution, or a related field preferred.
• Strong attention to detail with the ability to identify data and inventory discrepancies and follow issues through resolution.
• Excellent written and verbal communication skills, including professional interaction with CBP officers and external service providers.
• Ability to work independently onsite while maintaining regular communication with leadership located elsewhere.
• Experience with FTZ software and familiarity with FTZ procedures and recordkeeping.

Responsibilities

• Manage day-to-day FTZ operations at the Southaven facility and ensure transactions are completed accurately and on time.
• Use FTZ software to process admissions, removals, transfers, inventory movements, and other FTZ transactions.
• Maintain accurate FTZ records and reconcile physical inventory to system inventory.
• Coordinate with receiving, shipping, warehouse, and inventory teams to follow FTZ procedures during inbound/outbound movements.
• Review transaction exceptions and coordinate corrective actions with the appropriate teams.
• Serve as the primary onsite contact for CBP during facility visits, inspections, and requests for records.
• Maintain audit-ready FTZ records and promptly provide documentation for CBP filings and approvals.
• Monitor data interfaces and issue resolution between WAI systems and FTZ platform; escalate as needed.
• Perform routine inventory reconciliations and generate FTZ reports and management metrics.
• Collaborate with Director of Logistics and other stakeholders; assist with training on FTZ procedures.
• Recommend process improvements to strengthen compliance and efficiency.

Skills

Logistics experience

Customs compliance

Attention to detail

Communication skills

Independence onsite

Tools

FTZ software

ACE

ERP systems

WMS

Excel

Job description

Position Summary

The FTZ Coordinator will be the primary onsite resource responsible for the day to day administration and operational control of WAI’s Foreign Trade Zone activities at the Southaven distribution center. The role will use FTZ software to support admissions, inventory control, removals, reporting, recordkeeping, and other required zone transactions. The coordinator will also serve as the primary onsite contact for U.S. Customs and Border Protection during facility visits and will work closely with the Director of Logistics, Customs Brokers, Trade Compliance, DC Operations, IT, Finance, and other internal stakeholders to maintain a compliant and efficient FTZ operation.

Description

The FTZ Coordinator will be the primary onsite resource responsible for the day to day administration and operational control of WAI’s Foreign Trade Zone activities at the Southaven distribution center. The role will use FTZ software to support admissions, inventory control, removals, reporting, recordkeeping, and other required zone transactions. The coordinator will also serve as the primary onsite contact for U.S. Customs and Border Protection during facility visits and will work closely with the Director of Logistics, Customs Brokers, Trade Compliance, DC Operations, IT, Finance, and other internal stakeholders to maintain a compliant and efficient FTZ operation.

Key Responsibilities

Daily FTZ Operations

• Manage the day to day FTZ operating activities at the Southaven facility and ensure transactions are completed accurately and on time.
• Use FTZ software to process and monitor zone activity, including admissions, removals, transfers, inventory movements, and other required transactions.
• Monitor FTZ inventory status and maintain accurate records that reconcile physical inventory to system inventory.
• Coordinate with receiving, shipping, warehouse, and inventory teams to ensure FTZ procedures are followed during inbound and outbound movements.
• Review transaction exceptions, inventory discrepancies, shortages, overages, and system errors, and coordinate corrective action with the appropriate teams.

CBP and Compliance Support

• Serve as the primary onsite contact for CBP officers during facility visits, inspections, reviews, and requests for records.
• Maintain FTZ records and supporting documentation in an audit ready manner and provide requested documentation promptly.
• Support required CBP filings, approvals, and documentation for FTZ admissions, removals, transfers, manipulation, destruction, scrap, and other zone activities, as applicable.
• Follow approved FTZ procedures, internal controls, SOPs, security requirements, and record retention requirements.
• Escalate potential compliance issues, significant inventory discrepancies, or procedural exceptions to the Director of Logistics and Trade Compliance.

System and Data Management

• Act as the primary local user of the FTZ system and coordinate with Customs Broker on transaction processing, reporting, system questions, and issue resolution.
• Monitor data interfaces and transaction flow between WAI systems and the FTZ platform and promptly elevate integration or EDI issues.
• Validate key data elements used for FTZ reporting, including item, entry, admission, inventory, shipment, and transaction information.
• Assist with testing, system updates, process changes, and user acceptance activities related to FTZ technology.

Inventory Reconciliation and Reporting

• Perform routine inventory reconciliations and investigate variances between WAI records, Customs Broker records, and physical inventory.
• Prepare and maintain recurring FTZ reports, transaction logs, exception reports, and management metrics.
• Support periodic self testing, internal reviews, audits, and corrective action tracking.
• Maintain organized electronic records for FTZ transactions and supporting documentation.

Cross Functional Coordination

• Work closely with the Director of Logistics in Miramar, Florida, providing regular updates on FTZ activity, issues, risks, and open actions.
• Partner with DC Operations to ensure employees understand and follow FTZ specific receiving, storage, movement, scrap, and shipping requirements.
• Coordinate with Trade Compliance, Finance, Customs brokers, IT, and other stakeholders as needed.
• Assist with training and ongoing reinforcement of FTZ procedures for warehouse and administrative personnel.
• Recommend process improvements that strengthen compliance, reduce manual work, improve inventory accuracy, and support efficient zone operations.

Requirements

Qualifications

• Three or more years of experience in logistics, customs compliance, import operations, inventory control, distribution, or a related field preferred.
• Prior Foreign Trade Zone experience is strongly preferred. Experience with FTZ software, another FTZ inventory control system, or ACE related processes is a plus.
• Working knowledge of import documentation, inventory reconciliation, warehouse operations, and recordkeeping requirements.
• Strong attention to detail with the ability to identify data and inventory discrepancies and follow issues through resolution.
• Strong written and verbal communication skills, including the confidence to interact professionally with CBP officers and external service providers.
• Proficiency with Microsoft Excel, Outlook, and business systems. Experience working with ERP, WMS, or customs related software is preferred.
• Ability to work independently onsite while maintaining regular communication with leadership located in another state.

Additional Requirements

• Position is based onsite at the Southaven, Mississippi distribution center.
• Must be available to support CBP visits and FTZ operational needs during normal facility operating hours and, when required, outside standard hours.