Foreign Exchange Operations Support Leader

U.S. Bank; Charlotte (NC); On-site; USD 127,000 - 149,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 holidays

Job summary

U.S. Bank seeks an experienced Foreign Exchange Operations Support Leader to partner across Operations, Risk, Technology, Compliance, and Front Office, directing risk and change initiatives within global FX operations.

You will oversee operational risk, drive improvements, and influence senior stakeholders to strengthen end-to-end FX processes and governance.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically eight or more years of related experience.
• Deep understanding of Foreign Exchange products and lifecycle operations.
• Experience across complex operational and risk environments.
• Knowledge of FX products: Spot, Forwards, Swaps, NDFs, and Options.
• Experience leading change management initiatives.
• Strong leadership, communication, and stakeholder management skills.
• Ability to influence cross-functional teams and drive outcomes.
• Experience with operational risk, governance, audits or regulatory initiatives.

Responsibilities

• Provide end-to-end operational risk oversight for Foreign Exchange Operations.
• Partner with leaders across Operations, Risk, Compliance, Legal, Technology, and Front Office to identify risks and drive solutions.
• Monitor operational health, incident trends, control effectiveness, and remediation activities.
• Act as a key escalation point for material operational, regulatory, and business issues.
• Evaluate operational readiness and risk impacts of business, technology, and regulatory changes.
• Collaborate with FX function leaders to ensure controls and risk considerations are included before implementation.
• Drive oversight during change initiatives and help teams make informed decisions.
• Analyze FX trade lifecycle processes (Trade Confirmation, Matching, Settlement, CLS, Reconciliation).
• Identify opportunities for process optimization, automation, and risk reduction.
• Support root cause analysis and ensure corrective actions are implemented.
• Serve as trusted advisor and primary escalation point when senior FX leadership is unavailable.

Skills

FX operations

Operational risk

Leadership

Stakeholder management

Analytical thinking

Effective communication

Cross-functional influence

Senior leadership engagement

Education

Bachelor's degree

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Lead Risk, Drive Change, Shape the Future of Global Foreign Exchange Operations

At U.S. Bank, we are committed to powering global financial markets through operational excellence, strong risk management, and continuous innovation. We are seeking an experienced and influential Foreign Exchange Operations Support Leader to serve as a strategic partner across our Foreign Exchange (FX) organization, helping guide business decisions, strengthen operational resilience, and support critical risk and change initiatives. This is a unique opportunity for a seasoned FX professional to become a trusted advisor to leaders across Operations, Risk, Technology, Compliance, and the Front Office.

Why This Role?

As the Foreign Exchange Operations Support Leader, you will serve as a key liaison and leadership partner across the FX organization, providing oversight of operational risk, supporting enterprise change initiatives, and helping ensure the organization remains prepared for an evolving regulatory and business landscape. You will influence decisions, challenge assumptions, and champion improvements that strengthen the effectiveness of our global FX operations.

You will work directly with senior leaders, risk partners, technology teams, and front-office stakeholders while gaining broad exposure to the end-to-end FX trade lifecycle.

What You'll Do

Serve as a Strategic Risk & Operations Partner

• Provide end-to-end operational risk oversight for Foreign Exchange Operations.
• Partner with leaders across Operations, Risk, Compliance, Legal, Technology, and the Front Office to identify emerging risks and drive solutions.
• Monitor operational health, incident trends, control effectiveness, and remediation activities.
• Act as a key escalation point for material operational, regulatory, and business issues.

Lead Through Change

• Evaluate operational readiness and risk impacts associated with business, technology, and regulatory changes.
• Collaborate with leaders across FX functions to ensure controls, procedures, and risk considerations are incorporated before implementation.
• Drive thoughtful challenge and oversight during change initiatives, helping teams make informed decisions.

Strengthen Operational Excellence

• Analyze operational processes across the FX trade lifecycle, including: Trade Confirmation & Matching Settlement & CLS Reconciliation & Exception Management Post-Settlement Investigations
• Identify opportunities for process optimization, automation, and risk reduction.
• Support root cause analysis efforts and ensure corrective actions are effectively implemented.

Provide Leadership Coverage

• Serve as a trusted advisor and key point of contact for managers and team members across the organization.
• Act as the lead associate and primary escalation point when senior FX leadership is unavailable.
• Influence stakeholders and help drive alignment across multiple business functions without direct reporting authority.

What Success Looks Like

• Build strong partnerships across Operations, Front Office, Risk, Compliance, and Technology teams.
• Understand and articulate FX processes from beginning to end.
• Increase organizational awareness of operational and regulatory risk.
• Proactively identify concerns before they become business issues.
• Improve governance, change management discipline, and operational readiness across the FX organization.
• Serve as a trusted resource for leaders, managers, and business partners.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• Typically eight or more years of related experience

Preferred Skills/Experience

• Deep understanding of Foreign Exchange products and trade lifecycle operations.
• Demonstrated experience working across complex operational and risk environments.
• Strong leadership, communication, and stakeholder management skills.
• Experience supporting operational risk, business controls, governance, compliance, audit, or regulatory initiatives.
• Knowledge of FX products such as Spot, Forwards, Swaps, NDFs, and Options.
• Experience leading or influencing change management efforts.
• Strong analytical and problem-solving capabilities.
• Ability to communicate effectively with both technical and non-technical audiences.
• Proven ability to influence cross-functional teams and drive outcomes.
• Experience working with senior leaders and executive stakeholders.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.