Forecasting & Operations Analytics Specialist

Bank of America; Jacksonville (FL); On-site; USD 85,000 - 131,000; Full time

Job summary

Bank of America seeks a quantitative professional to develop and implement models for volume forecasting, capacity planning, workforce scheduling, and performance reporting within the Global Operations Resource Analytics team.

The role applies advanced analytical methods to solve real business problems, translating findings into actionable recommendations for senior leadership. A Master’s in a STEM field and strong programming, SQL, and modeling skills are required.

Qualifications

• Master's degree in industrial engineering, operations research, or related STEM field.
• Proficiency with Microsoft Excel, PowerPoint, and VBA.
• Experience querying databases using SQL.
• Experience developing and implementing discrete‑event simulation and optimization models.
• Experience using GitHub Copilot to accelerate model development and formulate heuristics.

Responsibilities

• Develops and maintains models for the line of business, including volume forecasts, capacity plans, and vendor models.
• Drives horizontal consistency in model development and usage across peer groups.
• Conducts routine model production and performance presentations with executive leadership.
• Ensures adherence to Model Risk Management (MRM) requirements.
• Supports ongoing model monitoring to improve forecasting performance and efficiency.

Skills

Analytical Thinking

Business Intelligence

Data Modeling

Data Visualization

Data and Trend Analysis

Attention to Detail

Collaboration

Data Management

Data Mining

Presentation Skills

Consulting

Problem Solving

Risk Management

Stakeholder Management

Technical Documentation

Education

Master's degree in industrial engineering, operations research, or related STEM field

Tools

Arena

Gurobi

Python

SAS

SQL

GitHub Copilot

Excel

Job description

Bank of America seeks a quantitative professional to develop and implement models for volume forecasting, capacity planning, workforce scheduling, and performance reporting within the Global Operations Resource Analytics team.

The role applies advanced analytical methods to solve real business problems, translating findings into actionable recommendations for senior leadership. A Master’s in a STEM field and strong programming, SQL, and modeling skills are required.