Ford Warranty Administrator

Tom Wood Automotive; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation package

Career development

Supportive work environment

Employee discounts

Job summary

Tom Wood Ford, Indy in Indianapolis, IN is seeking a Warranty Administrator to manage and process warranty claims for timely reimbursement. You will work with service and parts teams to verify coverage and resolve issues, ensuring compliance with manufacturer guidelines.

This role offers a stable career path within a well-established dealership group, with opportunities for development and employee discounts. Strong attention to detail and communication skills are essential for success.

Qualifications

• Previous experience in warranty administration or automotive service support preferred.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication.
• Proficiency with warranty processing software.
• Ability to work independently and as part of a team.
• Knowledge of automotive service industry practices is a plus.

Responsibilities

• Review, process, and submit warranty claims accurately and promptly.
• Communicate with manufacturers regarding claim status and discrepancies.
• Maintain organized records of all warranty documentation and correspondence.
• Collaborate with service and parts departments to verify warranty coverage and resolve issues.
• Assist in auditing warranty claims to ensure compliance with manufacturer guidelines.
• Provide support for reporting and analysis related to warranty activities.

Skills

Attention to detail

Organizational skills

Communication skills

Warranty processing software

Independent and team player

Automotive service industry knowledge

Job description

Join the team at Tom Wood Ford, Indy as a Warranty Administrator, where you will play a key role in managing and processing warranty claims to ensure timely and accurate reimbursement. This position is based in Indianapolis, IN and offers an opportunity to contribute to the efficient operation of our dealership’s service department.

Responsibilities

• Review, process, and submit warranty claims accurately and promptly.
• Communicate with manufacturers regarding claim status and discrepancies.
• Maintain organized records of all warranty documentation and correspondence.
• Collaborate with service and parts departments to verify warranty coverage and resolve issues.
• Assist in auditing warranty claims to ensure compliance with manufacturer guidelines.
• Provide support for reporting and analysis related to warranty activities.

Requirements

• Previous experience in warranty administration or automotive service support preferred.
• Strong attention to detail and organizational skills.
• Effective communication skills, both written and verbal.
• Proficiency with computer systems and software related to warranty processing.
• Ability to work independently and as part of a team.
• Knowledge of automotive service industry practices is a plus.

Benefits

• Competitive compensation package (details to be discussed during interview).
• Opportunities for career growth and professional development.
• Supportive work environment within a well-established company.
• Employee discounts and other perks associated with Tom Wood Ford.

About The Company

Tom Wood Ford, Indy is a trusted automotive dealership located in Indianapolis, IN, providing outstanding sales and service experiences for Ford customers. As part of the Tom Wood Automotive Group, we are committed to excellence, integrity, and community involvement. Join us and be part of a team dedicated to delivering top-tier customer satisfaction.