Ford Warranty Administrator

TOM Wood Ford; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Career growth opportunities

Supportive work environment

Job summary

Tom Wood Ford, Indy is seeking a Warranty Administrator to manage and process warranty claims for timely reimbursement. Based in Indianapolis, IN, this role supports the dealership’s service department to ensure efficient operations and accurate claim handling.

Responsibilities include reviewing and submitting claims, communicating with manufacturers, maintaining records, and auditing claims for compliance with guidelines.

Qualifications

• Previous experience in warranty administration or automotive service support preferred.
• Strong attention to detail and organizational skills.
• Effective communication skills, both written and verbal.
• Proficiency with computer systems and software related to warranty processing.
• Knowledge of automotive service industry practices is a plus.

Responsibilities

• Review, process, and submit warranty claims accurately and promptly.
• Communicate with manufacturers regarding claim status and discrepancies.
• Maintain organized records of all warranty documentation and correspondence.
• Collaborate with service and parts departments to verify warranty coverage and resolve issues.
• Assist in auditing warranty claims to ensure compliance with manufacturer guidelines.
• Provide support for reporting and analysis related to warranty activities.

Skills

Attention to detail

Organizational skills

Communication skills

Independent and team work

Tools

Warranty processing software

Job description

Join the team at Tom Wood Ford, Indy as a Warranty Administrator, where you will play a key role in managing and processing warranty claims to ensure timely and accurate reimbursement. This position is based in Indianapolis, IN and offers an opportunity to contribute to the efficient operation of our dealership’s service department.

Responsibilities

• Review, process, and submit warranty claims accurately and promptly.
• Communicate with manufacturers regarding claim status and discrepancies.
• Maintain organized records of all warranty documentation and correspondence.
• Collaborate with service and parts departments to verify warranty coverage and resolve issues.
• Assist in auditing warranty claims to ensure compliance with manufacturer guidelines.
• Provide support for reporting and analysis related to warranty activities.

Requirements

• Previous experience in warranty administration or automotive service support preferred.
• Strong attention to detail and organizational skills.
• Effective communication skills, both written and verbal.
• Proficiency with computer systems and software related to warranty processing.
• Ability to work independently and as part of a team.
• Knowledge of automotive service industry practices is a plus.

Benefits

• Competitive compensation package (details to be discussed during interview).
• Opportunities for career growth and professional development.
• Supportive work environment within a well-established company.
• Employee discounts and other perks associated with Tom Wood Ford.

About the Company

Tom Wood Ford, Indy is a trusted automotive dealership located in Indianapolis, IN, providing outstanding sales and service experiences for Ford customers. As part of the Tom Wood Automotive Group, we are committed to excellence, integrity, and community involvement. Join us and be part of a team dedicated to delivering top-tier customer satisfaction.