Ford Parts Counter Pro: Fast-Paced Customer Service

Beach Truck & RV Center; Myrtle Beach (SC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Training and opportunities to grow

Competitive pay

Job summary

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced setting, with Ford parts experience required. We offer competitive pay, health insurance, PTO and sick leave, a 401(k), training, and opportunities to grow in a team-focused environment.

Qualifications

• High school diploma or equivalent.
• Ford dealership parts experience required.
• Strong customer-service and communication skills.
• Ability to identify automotive parts accurately and efficiently.
• Strong organizational and time-management skills.
• Detail-oriented with excellent follow-through.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Assist retail and wholesale customers with parts identification and sales.
• Accurately identify the correct parts and accessories using catalogs, electronic parts systems, and other available resources.
• Locate parts in inventory and process orders for parts that are not currently in stock.
• Manage special-order parts and keep customers informed of order status and availability.
• Work closely with the Parts Manager and other departments to locate parts and fulfill customer and technician needs.
• Maintain accurate parts inventory and assist with inventory organization and tracking.
• Process parts sales and maintain accurate records.
• Provide friendly, professional, and knowledgeable service to customers and coworkers.
• Help maintain a clean, organized, and safe Parts Department.
• Follow all company safety policies and procedures.
• Comply with applicable federal, state, and local regulations.

Skills

Customer service

Parts identification

Communication

Time management

Attention to detail

Ford parts experience

Education

High school diploma or equivalent

Job description

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced setting, with Ford parts experience required. We offer competitive pay, health insurance, PTO and sick leave, a 401(k), training, and opportunities to grow in a team-focused environment.