Ford Mobile Service Technician

Socket.dev; Eugene (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

Kendall Auto Group in Eugene, Oregon is seeking a Mobile Service Technician to travel to customer locations and perform on-site vehicle maintenance using a fully equipped van.

You will diagnose mechanical/electrical issues, perform recalls and software updates, and deliver clear repair estimates with invoices, while delivering professional customer service in a fast-paced environment.

Qualifications

• Valid driver's license and clean driving record.
• Experience performing on-site mobile vehicle maintenance.

Responsibilities

• On Site Maintenance: oil changes, battery and fluid services, tire rotations, recalls.
• Diagnostics & Repairs: troubleshoot mechanical/electrical issues, warranty work.
• Software & Tech: perform software updates and diagnostic scans.
• Customer Service: explain conditions, provide estimates, present invoices with visuals.
• Inventory & Van Management: keep the van stocked and organized.

Skills

Automotive diagnostics

Customer-facing

Independent work

Job description

Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, Oregon. At Kendall Ford of Eugene, our service department is a fast paced environment serving clients throughout the community. We are looking for a Mobile Service Technician who is responsible, proactive, personable, and thrives in an independent work setting.

Job duties:

Travels to customer locations (homes or offices) to perform on site vehicle maintenance and repairs using a fully equipped mobile service van. This customer facing role requires strong automotive diagnostic skills and the ability to work independently with minimal supervision.

Core Responsibilities

On Site Maintenance: Perform routine maintenance such as oil and filter changes, battery replacements, fluid exchanges, tire rotations, software updates, recalls, brake services, and wiper replacements.

Diagnostics & Repairs: Troubleshoot mechanical and electrical issues, execute warranty repairs, and perform recalls to manufacturer specifications.

Software & Tech: Handle software updates, diagnostic scanning, and accessory installations.

Customer Service: Interact directly with clients to explain vehicle conditions, provide repair estimates, and deliver invoices, complimentary professional multi pint vehicle inspections with pictures and video

Inventory & Van Management: Keep the mobile service vehicle clean, organized, and adequately stocked with the necessary tools and parts

Join Kendall Auto Group and START SOMETHING GREAT! We are a family owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

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Requirements

You must have ability to operate a wide variety of vehicles both automatic and manual transmissions. A valid driver license and good driving record are required.