Ford Master Automotive Technician

Bill McCandless Ford, Inc.; Mercer (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Vacation time

Growth opportunities

Community involvement

No Sundays

Job summary

Bill McCandless Ford, Inc. is seeking a skilled Heavy Duty Service Technician with 3-5 years of experience. Responsibilities include diagnosing and repairing customer and fleet vehicles, providing accurate multi-point inspections, and maintaining a clean work environment. We value trust with our customers and offer competitive wages based on experience.

The ideal candidate will have diesel engine repair experience, effective communication skills, and the ability to work well within a team. Join our family-owned business that values community involvement and offers growth opportunities.

Qualifications

• 3–5 years’ experience as a Ford Heavy Duty Service Technician.
• Brand Service experience preferred but not required.
• Valid driver’s license required.

Responsibilities

• Perform proper diagnosis, troubleshooting, repair, and replacement of parts on vehicles.
• Provide accurate multi‑point inspections on every repair order.
• Communicate effectively with Service Advisor and all departments.
• Maintain a clean work area and adhere to safety regulations.

Skills

Heavy duty experience

Diesel engine repair experience

Effective communication skills

Basic computer skills

Good organizational skills

Job description

We are a family-owned and locally operated business that has served the area for over 60 years. We value trust with our customers, employees, and community.

What We Offer

• Competitive wage based on experience.
• Health insurance.
• 401(k) plan.
• Life insurance.
• Vacation time.
• Growth opportunities.
• Community involvement.
• No Sundays.

Duties & Responsibilities

• Perform proper diagnosis, troubleshooting, repair, and replacement of parts on customer and fleet vehicles.
• Transcribe and explain the complaint, cause, and correction of internal and external customer vehicles on the back of every repair order (RO).
• Hydraulic experience and aerial lift maintenance a plus.
• Heavy duty experience required.
• Diesel engine repair experience required.
• Ensure all proper documentation and printouts are with every repair order.
• Capture all media (video, pictures, and multipoint inspections) on every RO.
• Provide correct and accurate multi‑point inspections on every RO.
• Return customer vehicles in the same condition or cleaner than received.
• Escalate issues to the Service Manager regarding customer vehicles.
• Ensure repairs are properly performed with a test drive and include out mileage in repair orders.
• Communicate effectively with Service Advisor and all departments.
• Conduct oneself professionally with employees and customers.
• Always wear proper company‑provided work attire.
• Keep up with required training provided by Ford Motor Company.
• Maintain a clean work area.
• Meet with Manager/Shop Foreman to learn the work schedule and current tasks.
• Use necessary tools and equipment competently.
• Adhere to safety regulations and industry standards.
• Stay abreast of factory technical bulletins.
• Understand and follow federal, state, and local regulations governing service repair work.
• Perform other duties as assigned.

Job Qualifications

• 3–5 years’ experience as a Ford Heavy Duty Service Technician.
• Brand Service experience preferred but not required.
• Effective one‑on‑one communication skills.
• Ability to interpret customer and technician needs.
• Basic computer skills.
• Good organizational skills.
• Valid driver’s license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.