Ford Certified Technician — Growth, Training & Benefits

Sunset Auto Family; Hendersonville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Product & inventory

Ongoing training

Strong company reputation

Growth opportunities

Professional, enthusiastic & support

Job summary

Sunset Auto Family is seeking a Ford Certified Technician to join our service team in Sumner, WA. You will troubleshoot customer concerns, use the latest tools, and deliver safe, first-visit vehicle service while maintaining certification through ongoing training.

Qualifications include Ford Factory Certification (required) and ASE Certification (preferred). Strong communication, reading technical instructions, and a clean driving record are essential for success in this role.

Qualifications

• Ford Factory Certification is required.
• ASE Certification is preferred.
• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on Ford and other vehicle makes and models.
• Strong communication skills.
• Ability to read and understand technical instructions.
• Good judgment and problem-solving abilities.
• Valid state driver’s license with a clean driving record.

Responsibilities

• Troubleshoot customer concerns accurately using the latest administrative and technical tools.
• Stay current with technical publications and service communications.
• Deliver safe and reliable vehicle service to meet customer expectations on the first visit.
• Address all original customer concerns before recommending additional services.
• Inspect vehicles to identify maintenance needs according to local and factory standards.
• Participate in factory and in-house training programs to maintain certification and skills.
• Complete all paperwork accurately and attach required shop forms to repair orders.
• Arrive on time and prepared to work each day.
• Perform other duties as assigned by the Service Manager.

Skills

Ford Factory Certification

Diagnostics

Maintenance

Repairs

Warranty inspections

Communication skills

Reading technical instructions

Education

ASE Certification

Job description

Sunset Auto Family is seeking a Ford Certified Technician to join our service team in Sumner, WA. You will troubleshoot customer concerns, use the latest tools, and deliver safe, first-visit vehicle service while maintaining certification through ongoing training.

Qualifications include Ford Factory Certification (required) and ASE Certification (preferred). Strong communication, reading technical instructions, and a clean driving record are essential for success in this role.