Automotive Technician – Diagnostics, Warranty & Training

Sunset Auto Family; Sumner (WA); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical in health insurance

Dental insurance

Vision insurance

401-k with employer match

Paid Time Off

Employee discounts on vehicle parts &

Comprehensive training programs

Job summary

Sunset Ford in Washington is seeking an Automotive Technician to troubleshoot customer concerns, follow technical publications, and ensure safe, first-time quality vehicle service. You will address initial concerns before any cross-sell and inspect vehicles for additional service opportunities in line with factory recommendations.

Ideal candidates have warranty/non-warranty inspection and diagnostic experience on Ford and other makes, strong communication, and a valid license. ASE preferred.

Qualifications

• Experience in warranty and non-warranty inspections, diagnostic, maintenance, and repair service on Ford and other makes.
• Outstanding communication skills.
• Ability to read and comprehend instructions.
• Valid state driver’s license and good driving record.
• ASE certification preferred.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
• Keep up to date with all technical publications and service communications.
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
• Address all original customer concerns before moving onto additional sales.
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendations.
• Participate in any Factory, or in-house sponsored training programs offered to you.
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
• Always come to work on time, ready to work.
• Perform any other duties assigned by the Service Manager.

Skills

Warranty inspections

Diagnostics

Maintenance & repair

Communication skills

Valid driver's license

Education

ASE certification preferred

Job description

Sunset Ford in Washington is seeking an Automotive Technician to troubleshoot customer concerns, follow technical publications, and ensure safe, first-time quality vehicle service. You will address initial concerns before any cross-sell and inspect vehicles for additional service opportunities in line with factory recommendations.

Ideal candidates have warranty/non-warranty inspection and diagnostic experience on Ford and other makes, strong communication, and a valid license. ASE preferred.