Ford Certified Technician

Sunset Auto Family; Hendersonville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Product & inventory

Ongoing training

Strong company reputation

Growth opportunities

Professional, enthusiastic & support

Job summary

Sunset Auto Family is seeking a Ford Certified Technician to join our service team in Sumner, WA. You will troubleshoot customer concerns, use the latest tools, and deliver safe, first-visit vehicle service while maintaining certification through ongoing training.

Qualifications include Ford Factory Certification (required) and ASE Certification (preferred). Strong communication, reading technical instructions, and a clean driving record are essential for success in this role.

Qualifications

• Ford Factory Certification is required.
• ASE Certification is preferred.
• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on Ford and other vehicle makes and models.
• Strong communication skills.
• Ability to read and understand technical instructions.
• Good judgment and problem-solving abilities.
• Valid state driver’s license with a clean driving record.

Responsibilities

• Troubleshoot customer concerns accurately using the latest administrative and technical tools.
• Stay current with technical publications and service communications.
• Deliver safe and reliable vehicle service to meet customer expectations on the first visit.
• Address all original customer concerns before recommending additional services.
• Inspect vehicles to identify maintenance needs according to local and factory standards.
• Participate in factory and in-house training programs to maintain certification and skills.
• Complete all paperwork accurately and attach required shop forms to repair orders.
• Arrive on time and prepared to work each day.
• Perform other duties as assigned by the Service Manager.

Skills

Ford Factory Certification

Diagnostics

Maintenance

Repairs

Warranty inspections

Communication skills

Reading technical instructions

Education

ASE Certification

Job description

Job Description

About Sunset Auto Family Sunset Auto Family is seeking a skilled Ford Certified Technician to join our team. We offer a supportive work environment, comprehensive training, competitive pay, and excellent benefits.

Job Details

• Job Type: Full Time
• Location: Sumner, WA 98390

Primary Responsibilities

• Troubleshoot customer concerns accurately using the latest administrative and technical tools.
• Stay current with technical publications and service communications.
• Deliver safe and reliable vehicle service to meet customer expectations on the first visit.
• Address all original customer concerns before recommending additional services.
• Inspect vehicles to identify maintenance needs according to local and factory standards.
• Participate in factory and in-house training programs to maintain certification and skills.
• Complete all paperwork accurately and attach required shop forms to repair orders.
• Arrive on time and prepared to work each day.
• Perform other duties as assigned by the Service Manager.

Work Hours

This is a full-time position with standard service department hours. Specific schedule details will be provided during the interview process.

Equal Opportunity Employer

Sunset Auto Family is proud to be an Equal Opportunity Employer that values diversity and inclusion.

Job Requirements

• Ford Factory Certification is required.
• ASE Certification is preferred.
• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on Ford and other vehicle makes and models.
• Strong communication skills.
• Ability to read and understand technical instructions.
• Good judgment and problem-solving abilities.
• Valid state driver’s license with a clean driving record.

What We Offer

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.