Ford Certified Technician | AutoNation Ford Gulf Freeway

AutoNation; Houston (TX); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Discount programs for vehicles, parts,

YouDecide deals

Job summary

AutoNation is seeking an Advanced Technician in Houston to perform vehicle repair and maintenance per dealer and factory standards, building trust and ensuring safety for customers.

You’ll diagnose issues, communicate with the Parts Department and Service Advisors, and conduct multi-point inspections to safeguard reliability and customer satisfaction. Training and OEM certification support are provided, with avenues to advance across a nationwide network.

Qualifications

• High School diploma or equivalent.
• 2+ years of experience as an automotive technician.
• Automotive technical training (varies based on store needs).
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record.

Responsibilities

• Perform vehicle repair and/or maintenance as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
• Conduct multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty

Skills

Customer service

Attention to detail

Organizational skills

Communication

Education

High School diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

Why You’ll Love Working Here

• Competitive pay and benefits


• Paid training and OEM certification support


• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles


• Career options coast to coast through our nationwide footprint of locations

What We’re Looking For

• Valid driver’s license


• A passion for cars and customer service

Who Would I Interact With?

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers, just to name a few.

What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.


• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.


• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.


• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.


• Documenting work performed on each vehicle on the repair order.


• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”


• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.


• Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?

• Targeted production


• Targeted Customer Satisfaction Index

What are the requirements for this job?

• High School diploma or equivalent


• 2+ years of experience as an automotive technician


• Automotive technical training (varies based on store needs)


• Attention to detail


• Organization and follow-up skills


• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician


• Service Advisor


• Service Management

Exciting Benefits And Perks Await You

• Competitive compensation and 401k matching


• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.


• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear


• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers


• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

The pay range for this position is between $26.60 - $40/flag. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.