Ford Automotive Technician - NO WEEKENDS

Buick GMC Traverse City; Gaylord (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA

Short/Long Term Disability

Company Paid Life Insurance

401K

Paid Holidays

PTO

Employee Discounts

Job summary

Serra Gaylord is seeking a Full-Time Certified Ford Service Technician to join its growing service department. The role requires diagnosing customer concerns, performing repairs, and ensuring accuracy and safety in all work.

Qualified applicants should possess state certifications and the ability to work with a collaborative team while maintaining high customer service standards. Serra Gaylord offers a comprehensive benefits package and ongoing factory training.

Qualifications

• High School Diploma or equivalent required.
• Must have own basic tools.
• Automotive State Certifications preferred.
• Be able to stand for long periods and maintain a high level of customer service.

Responsibilities

• Diagnose customer concerns with vehicle and perform corrections.
• Examine vehicle to determine if additional safety or service work is needed.
• Operate electronic equipment, power tools and hand tools.
• Communicate effectively with team members.
• Perform and document work as outlined on repair order with efficiency and accuracy.
• Keep shop area neat and inventory accounted for.

Skills

Diagnostic skills

Customer communication

Safety procedures

Team collaboration

Education

High School Diploma or equivalent

Tools

Basic automotive tools

Job description

Serra Ford Automotive Technician-Gaylord

Serra Gaylord is currently seeking a Full-Time Certified Ford Service Technician to add to its growing service department.

Qualified applicants must possess technical skills along with the desire to pursue a rewarding career in the automotive industry.

A little history...

\"Take care of the customer and your employees, and the rest will take care of itself.\" -Albert M. Serra

Serra Gaylord is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in eight states and employs over 3,600 people. The network includes 61dealerships and represents 86automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Job Responsibilities

• Diagnose customer's concern with vehicle and perform correction.


• Examine the vehicle to determine if any additional safety or service work is needed.


• Operate electronic equipment, power tools and hand tools.


• Communicate effectively with team members.


• Perform and document work as outlined on repair order with efficiency and accuracy. Do so in accordance with dealership and factory standards.


• Ensure that cars are kept clean, undamaged, and without changes to the interior settings.


• Attend factory training classes paid for by Serra.


• Keep shop area neat and clean and be able to account for all dealership owned tools at all times.


• Positive attitude and adhere to all attendance, punctuality and timekeeping standards.


• Road test customer vehicles

Our Job Requirements

• High School Diploma or equivalent and a Valid Driver's License


• Be able to stand for long periods of time


• Must have your own basic tools


• Good attitude, team oriented and focused on maintaining a high level of customer service


• Automotive State Certifications

Our Commitment to You

• Medical, Dental, Vision- 1st of the month following 60 days


• HSA


• Short/Long term Disability


• Company Paid Life Insurance


• Voluntary Life- Employee, Spouse, Child


• 401 K


• Employer Paid College Education for Employees, Spouses, Children and Step-Children


• Employee Assistance Program (EAP)


• PTO


• Paid Holidays


• Employee Discounts- Sale/Service/Parts

Thank you for your interest in working at Serra Gaylord. Serra is an Equal Opportunity employer.