Ford Automotive Technician - NO WEEKENDS

Serra Traverse City; Gaylord (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short/Long term disability

401K

Paid holidays

Employee discounts

Job summary

A leading automotive service provider in Gaylord is looking for a Full-Time Certified Ford Service Technician to join its growing service department. The role involves diagnosing vehicle concerns, performing necessary repairs, and maintaining excellent customer service. Candidates must have a high school diploma, valid driver's license, and their own basic tools. Serra offers a competitive benefits package, including health insurance, 401K, paid education for families, and more.

Qualifications

• Must have a good attitude and be team oriented.
• Ability to stand for long periods of time required.
• Automotive state certifications preferred.

Responsibilities

• Diagnose vehicle concerns and perform corrections.
• Examine vehicles for additional safety work.
• Operate electronic equipment and tools.
• Document work efficiently and accurately.
• Ensure vehicles are clean and undamaged.

Skills

Technical skills

Team oriented

Customer service

Good attitude

Education

High School Diploma or equivalent

Valid driver’s license

Tools

Basic automotive tools

Job description

Serra Ford Automotive Technician - Gaylord

Serra Gaylord is currently seeking a Full‑Time Certified Ford Service Technician to add to its growing service department.

Qualified applicants must possess technical skills along with the desire to pursue a rewarding career in the automotive industry.

Take care of the customer and your employees, and the rest will take care of itself. - Albert M. Serra

Serra Gaylord is proud to be part of Serra Automotive, one of the top ten privately‑held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people‑first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine‑tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Job Responsibilities

• Diagnose customer's concern with vehicle and perform correction.
• Examine the vehicle to determine if any additional safety or service work is needed.
• Operate electronic equipment, power tools and hand tools.
• Communicate effectively with team members.
• Perform and document work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Ensure that cars are kept clean, undamaged, and without changes to the interior settings.
• Attend factory training classes paid for by Serra.
• Keep shop area neat and clean and be able to account for all dealership‑owned tools at all times.
• Maintain a positive attitude and adhere to all attendance, punctuality and time‑keeping standards.
• Road test customer vehicles.

Our Job Requirements

• High School Diploma or equivalent and a valid driver’s license.
• Ability to stand for long periods of time.
• Must have your own basic tools.
• Good attitude, team oriented and focused on maintaining a high level of customer service.
• Automotive state certifications (if applicable).

Our Commitment to You

• Medical, Dental, Vision – 1st of the month following 60 days.
• HSA.
• Short/Long term disability.
• Company‑paid life insurance.
• Voluntary life – Employee, spouse, child.
• 401 K.
• Employer‑paid college education for employees, spouses, children and step‑children.
• Employee Assistance Program (EAP).
• PTO.
• Paid holidays.
• Employee discounts – sale/service/parts.

How to Apply

• If this position sounds like the right fit for you, the next step is to fill out our online application.
• Your application is simple; you won’t be asked to provide every nit‑picky detail of your entire work history.
• Upload your resume and answer a couple of questions to help us get to know you better.
• Then your application process will be complete.

Have Questions Before Applying?

We have answers! Reach out to our HR recruiter at [e-mail].

Thank you for your interest in working at Serra Gaylord. Serra is an Equal Opportunity employer.