Footwear Stylist & Customer Experience Lead

brobstongroup.com - Jobboard; Honolulu (HI); On-site; USD 28,000 - 40,000; Full time

Job summary

brobstongroup.com is looking for a customer service associate to provide exceptional service at the Ala Moana location in Honolulu, Hawaii. The role includes assisting customers with fit and selection of women's footwear while maintaining store operations.

Ideal candidates will have 2+ years of experience in retail, strong communication skills, and availability for flexible hours. This position involves standing for long periods and requires physical tasks related to store operations, including merchandising.

Qualifications

• 2+ years of retail or customer service experience preferred, ideally in footwear or apparel.
• Strong interpersonal and communication skills with a customer-first approach.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Ability to stand for extended periods and perform physical tasks related to retail operations.

Responsibilities

• Greet customers and deliver personalized fitting and styling assistance for women's shoes.
• Drive sales through product knowledge, suggestive selling, and achieving individual targets.
• Maintain floor standards including merchandising, stock replenishment, and organization.
• Process transactions accurately and assist with receiving and inventory tasks as needed.

Skills

Customer service

Interpersonal skills

Communication

Sales

Job description

brobstongroup.com is looking for a customer service associate to provide exceptional service at the Ala Moana location in Honolulu, Hawaii. The role includes assisting customers with fit and selection of women's footwear while maintaining store operations.

Ideal candidates will have 2+ years of experience in retail, strong communication skills, and availability for flexible hours. This position involves standing for long periods and requires physical tasks related to store operations, including merchandising.