Footwear Specialist — Athlete-First Experience

Dick's Sporting Goods

Phoenix (AZ)

On-site

USD 16,531 - 22,041

Full time

14 days+

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Job summary

DICK'S Sporting Goods is seeking a Specialist - Footwear to help athletes find the right footwear and deliver a personalized shopping experience. In this fast-paced retail role, you will drive sales, support teammates, and provide expert product guidance focused on fit, performance, and comfort.

You’ll join a team that prioritizes customer service, collaboration, and a high-energy store environment. Candidates with retail or customer-facing experience are encouraged to apply, and teamwork is

Qualifications

Experience in retail or customer-facing roles is preferred.
1–3 years of experience in a related field isn’t required but is helpful.
Strong customer service, communication, and teamwork skills are essential.

Responsibilities

Delivers an outstanding athlete experience by engaging customers and providing product information.
Assists onboarding and training of new team members as a subject matter expert.
Represents the store with an athlete-first mindset, ensuring customers are engaged and satisfied.
Maintains merchandising standards and follows store floor plans, signage, and inventory processes.
Promotes participation in loyalty programs and warranty sales to drive store performance.
Creates an inclusive, respectful store environment and adheres to safety and loss-prevention policies.