Footwear Sales Specialist — Commission-Based Earnings

Nordstrom, Inc.; Green Hills (TN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Sales Associate in our Shoes department. You will deliver personalized service, build relationships, and help customers feel confident in their style while contributing to department goals.

The role requires flexible evenings, weekends, and peak periods; you will stay knowledgeable about products, maintain a ready-to-sell environment, and support the team to keep the store running smoothly.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment
• Able to commit to a flexible schedule to meet business needs
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book

Job description

Nordstrom, Inc. is seeking a Sales Associate in our Shoes department. You will deliver personalized service, build relationships, and help customers feel confident in their style while contributing to department goals.

The role requires flexible evenings, weekends, and peak periods; you will stay knowledgeable about products, maintain a ready-to-sell environment, and support the team to keep the store running smoothly.