Footwear Sales Associate — Customer-Driven & Growth-Minded

New Balance Athletics, Inc.; Aurora (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

New Balance Athletics, Inc. in Aurora, IL seeks a Retail Sale Associate to ensure the store operates smoothly and delivers exemplary customer service. Leverage product knowledge and proper selling techniques to assist customers through every step of the transaction.

You will measure and fit customers with NB products, inform them of promotions, maintain a neat, well-stocked floor, and ensure items are labeled correctly. Flexibility to work weekends and holidays is required.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best - neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Skills

Customer service

Verbal communication

Teamwork

Flexibility

Job description

New Balance Athletics, Inc. in Aurora, IL seeks a Retail Sale Associate to ensure the store operates smoothly and delivers exemplary customer service. Leverage product knowledge and proper selling techniques to assist customers through every step of the transaction.

You will measure and fit customers with NB products, inform them of promotions, maintain a neat, well-stocked floor, and ensure items are labeled correctly. Flexibility to work weekends and holidays is required.